The Advisers Association Ltd, Sydney, Australia Member Services Administrator Sydney, Australia[...]

The Advisers Association is a non-profit member-based association established in 1925, recently merging with the Hillross and Charter adviser associations. We advocate for the benefits of financial planning to consumers and clients, actively participating in the Joint Associations Working Groups for the Quality of Advice Review and the Australian Law Reform Commission. Our members are national, and our office is located at the Hub, Customs House, Level 3, 31 Alfred St, Sydney. We offer flexible work arrangements, allowing for remote work and in-office collaboration.
Work Type Flexible
Role Type Support Staff
Employment Type Full Time
About the role As the Advisers Association (TAA) Member Services Administrator, you will work in a dynamic, member-centric environment as part of the small Executive Office team. The role provides administrative and marketing support to the association, ensuring high-quality service to our members, who are financial planners authorized by AMP Financial Planning, Charter Financial Planning, and Hillross Financial Services.
Customer service and administration experience are preferred. Marketing and communications skills, along with a technical understanding of the financial advice industry, are beneficial. However, we encourage applicants with the right attitude to apply, as we provide learning opportunities.
Your day-to-day responsibilities will include triaging member inquiries, onboarding new members, and utilizing various systems, processes, and technologies for administrative tasks. You will collaborate with the CEO and the team, taking ownership of our monthly newsletter and other eDMs, using your creativity to enhance member awareness, engagement, and retention. Additionally, you will assist with the administration and minute-taking for our adviser-based Consultancy Committee meetings.
This role is ideal for someone eager to grow and develop their skills, who is a team player capable of working independently to achieve the association's objectives.

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