Bring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We're better and bolder together.TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It's our why; our reason to exist. Now, we're proud to be one of Australia's leading mobile and internet providers. We're not just redefining telco, we're changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.Could that be you?Your opportunity:As our valued Technology Test Manager, you will play a vital role overseeing the testing and quality assurance functions across the Networks stream of TPG Telecom's Fibre Network and EGW Sale to Vocus initiative. This critical role ensures that quality standards are upheld across both internal engineering and vendor testing functions, providing independent governance and quality control for project deliverables.Key accountabilities include:Establishing effective testing frameworks, leading a high-performing test team, optimizing testing automation, and ensuring adherence to cost-effective practices.You'll make impact by:Testing Program ManagementEnsure the team meets business objectives and delivery goals with respect to quality assurance and testing.Establish and oversee test team financial controls and reporting, ensuring targets align with project objectives.Build strong relationships with stakeholders, including Program Managers, Project Managers, and domain managers across all Network streams to facilitate comprehensive testing across the initiative.Collaborate with internal stakeholders to anticipate and address quality engineering and testing needs, particularly around performance and automation.Recruit, develop, and manage a team of skilled quality assurance and testing professionals who support both Agile and Waterfall delivery models.Operational ExcellenceManage testing assets, including resources, tools, processes, and multi-vendor teams (onshore, offshore, direct contractor, and permanent).Develop and implement continuous improvement initiatives in testing processes, focusing on automation and efficiency gains.Lead the identification and development of automation initiatives, overseeing the preparation of performance and automation business cases.Ensure quality assurance practices align with best practices, enabling effective testing strategies, estimates, schedules, plans, and completion reports.Collaborate cross-functionally to optimize tools and processes, driving quality improvements across all testing domains.Vendor ManagementOversee governance of vendor performance, establishing and measuring SLAs and KPIs to ensure compliance and quality.Foster productive relationships with vendors, ensuring alignment on testing standards and performance metrics.Ensure compliance with company policies, including service agreements and purchase orders, in vendor collaborations.Process and KPI OptimizationImplement standardized operational processes to enable effective test planning, including estimates, strategies, schedules, and completion reports.Develop and manage a policy framework for testing quality and release management, aligned with TPG's operational standards.Monitor test function compliance with SLAs and KPIs, reporting on quality and cycle time metrics.Drive continuous process improvement by implementing, monitoring, and reporting on quality metrics for testing and test environment management.Release and Change ManagementDefine and manage a Release Management policy and processes that cover all areas within the Network domains.Maintain a knowledge base of test cases and automation scripts, ensuring consistency and efficiency.Ensure smooth management of inter-project dependencies, with comprehensive tracking and governance.What you'll bring:Minimum 10 years of experience in quality engineering and testing roles within large technology programs.Experience in managing test programs relating to Fixed Networks, Fibre Networks, OSS Systems, and IP Networks are highly desirable.Strong familiarity with telecommunications technologies, systems, and testing frameworks, including Quality Centre or similar test management tools, and a range of automation and performance test tools.Ideally, you will also have:Proven leadership abilities with a collaborative style and experience managing cross-functional testing teams.Excellent communication and interpersonal skills, adept at engaging both technical and non-technical stakeholders.Demonstrated ability to attract, develop, and retain top talent within the testing and quality engineering domain.Ability to build and lead high-performing teams that can adapt effectively to changes within the project lifecycle.What's in it for you?Flexible hybrid way of working (from home and office)'Stay Connected Mobile' – Access to a free mobile plan'Stay Connected NBN' – Access to a free NBN 100 plan'Your Leave' - an additional 4 days of leave to be used whenever you like - every yearAccess to TPG Learning Hub platform and internal development opportunitiesAccess to Corporate Partner DiscountsCome join us and build a better future. Apply today.We're a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.Don't meet every single requirement? That's OK! At TPG Telecom, we're all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don't align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us!TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.#LI-Hybrid #LI-LO1 #IND2
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