Temporary Employment Register - Quality, Complaints And Compliance (Aps4-El2)

Details of the offer

$77,481 to $130,300 Opportunity Type: Full-Time
Opportunity Status: Non-Ongoing
Opportunity Employment Type: Specified Term
Non-ongoing opportunities may be offered for an initial period of up to 12 months, with the possibility to extend for a further 6 months.
About the Commission:The Aged Care Quality and Safety Commission is the national regulator of aged care services funded by the Commonwealth government. Our purpose is to protect and enhance the safety, health, well-being, and quality of life of aged care consumers. We do this by approving providers' entry to the aged care system, accrediting, assessing, and monitoring aged care services against requirements, and holding services to account for meeting their obligations. We also seek to resolve complaints about aged care services.
About the Register:The Commission is seeking talented people with a broad cross-section of skills, experience, and qualifications to register for our Temporary Employment Register (TER). The TER assists with filling temporary positions across various job families within the Commission. Non-ongoing opportunities may be offered for an initial period of up to 12 months, with the possibility to extend for a further 6 months.
Candidates should be aware this is a register only, and you will only be contacted regarding your application if a vacancy arises that matches your skills, qualifications, and/or experience. We are looking for self-motivated individuals who are eager learners and can engage effectively with stakeholders to influence outcomes and achieve results.
Benefits of working with us:4 weeks annual leaveSalary ranging from $77,481 to $130,300 plus 15.4% superannuation.Flexible working arrangementsHealth and well-being programsLearning and development supportThe key duties of the position include:The Temporary Employment Register includes a variety of business areas which may include pathways in complaints, compliance, investigations, assessment and monitoring functions, and other corporate functions as outlined below.
Intake & Complaints ResolutionThe Intake and Complaints Resolution Group (ICRG) works with people receiving aged care services, their representatives, and service providers to resolve concerns and make positive improvements for people receiving aged care.
Approvals & Serious Incident NotificationThe Approvals & Serious Incident Notification (ASIN) Group is responsible for assessing approved provider applications, material change notifications, and revocation on request (self-revocation).
Compliance ManagementThe Compliance Management Group (CMG) is responsible for delivering national programs in relation to approved providers' compliance with their prudential responsibilities.
Quality Assessment & MonitoringThe Quality Assessment and Monitoring Group (QAMG) delivers on the monitoring and assessment of the providers' performance against the Aged Care Quality Standards and other provider obligations.
Eligibility Requirements:To be eligible for employment with the Commission, applicants must be an Australian citizen at the time an offer of employment is made. An applicant's suitability for employment will also be assessed through a variety of pre-employment check processes, such as:
Satisfactory completion of a criminal history check.Completion of a medical declaration and pre-employment medical (where required).Providing evidence of qualifications (where required).Obtaining and maintaining a minimum of a baseline security clearance (where required).Application Process:In your application, please provide a summary of your experience in relation to the job category you have selected in no more than 600 words. Submit your application and CV through the Aged Care Quality and Safety Commission recruitment system before the closing date on 28 February 2025 at 11:59pm (midnight) AEDT– Late applications will not be accepted.
Contact Information:Please contact our recruitment team on (02) 9633 3262 or email: ****** for assistance with accessing our website or with lodging your application.
Diversity Statement:The diversity of our staff is very important to us. We welcome and actively encourage applications from people with disability, women, and people with culturally and linguistically diverse backgrounds, as well as Aboriginal and Torres Strait Islander people.
Getting to know the Aged Care Quality and Safety Commission:The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system. It is an exciting time to join the Commission, with major reforms underway to improve aged care in Australia.

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