Telstra Retail: Assistant Store Manager KINGSTON
Job Title Telstra Retail: Assistant Store Manager KINGSTON
Employment Type Permanent
Closing Date 6 Feb 2025 11:59pm
Job Summary To support the Store Manager with executing the store strategy, leading and developing a team of Customer Advisors to drive sales and high standards of customer service using the prescribed customer sales model.
You will be a member of the team with excellent skills in operational governance.
You will collaborate with the Store Manager to create a high performing team, by coaching and empowering others to fulfill operational requirements and achieve their performance targets.
Job Description Telstra is hiring! We're an iconic Aussie brand with a global footprint.
Our purpose is to build a connected future so everyone can thrive.
We're all about providing the best experience and delivering the best tech on the best network.
Our Kingston store is hiring an Assistant Store Manager to join their team on a full-time basis.
This is an opportunity to enhance your leadership skills, overseeing a retail team with a unique buzz and energy within a dynamic team environment.
What we offer our team members Store performance-related commission 30% off Telstra services Telstra mobile and SIM card Exclusive discounts and offers across 240 brands and partners 16 weeks paid parental leave for primary and secondary carers As an Assistant Retail Store Manager at Telstra, you'll work closely with the Store Manager to coach and grow your team.
You'll use your management experience to help coach our retail consultants to success, ensuring they're driven and energized to reach and exceed store targets.
What you'll do Oversee the induction of your new team members Coach the store's team to meet (and exceed) store targets Help support your team with customer query escalations Be the Store Manager's right-hand person, stepping up to act as Store Manager when needed Execute business initiatives in store to meet financial and customer key metrics Act as team cheerleader – leading from the front and helping to motivate the team, and foster an awesome store culture Organize the store floor and team's work schedules, to meet customer demand About you You have previous experience in a retail leadership/assistant management role You're able to energize and drive a retail team to exceed sales targets and KPIs with demonstrated success You lead from the front and can influence and build rapport with a diverse and varied team You're able to resolve customer issues creatively You're an excellent communicator who can help support the Store Manager in taking team members through change What's next? After you've submitted your application, the next step is a video assessment supported by our partner, Hire Vue.
Please keep an eye out for the email to move your application along swiftly.
Why Telstra? When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated.
We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work.
We have zero tolerance for harassment of any kind, and we prioritize creating a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra, talk to us about what flexibility means to you.
When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.
About Us We're an iconic Aussie brand with a global footprint.
From our earliest days in the Postmaster General's Office to the Australian icon we are today, the heart of Telstra has never changed.
We've always been committed to being a great place to work as we make the world a better place too.
Working at Telstra, we all have a why.
Whether it's endless career opportunities, an amazing work-life balance, or being able to make a difference, we all know why we're motivated to be our best here.
Recruitment Support We are committed to making it easy for everyone to apply.
If you require accessibility support or adjustments during the recruitment process, please send an email to our Disability and Accessibility inbox.
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