Telephonist

Company Description Why work for Accor? We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. The position is based in Accor's flagship Canberra hotel, Novotel Canberra conveniently based in the city centre opposite the light rail. We are a 286 room hotel with 7 conferencing and event facilities hosting all events from Corporate groups to sports teams. Job Description Join our team as our Telephonist and build your career with Accor!  Currently, we are looking for a part-time Telephonist with the potential of full-time for right candidate.  The successful candidate will be responsible for the following duties: Answering and re-directing calls Administration and office duties Data entry Invoicing Qualifications The successful applicant will ideally have: Excellent time management and organisational skills Good communication skills, both written and verbal Professional phone etiquette Professional presentation Computer literacy Ability to multi task High level of attention to detail Flexibility to work a variety of different shifts / days Experience with Opera cloud is a bonus.  Additional Information Your team and working environment: Novotel Canberra is a diverse team working together to deliver for our guests and team members in a fast-paced hospitality environment. In this service-based business no two days are ever the same. This brings with it excitement, change, flexibility and of course challenge to keep you interested. As well as working closely with all Hotel departments, you'll enjoy the support of the wider Accor network regularly meeting with the regional team. Being part of the international Accor network brings with it many benefits including: Training, development and progression opportunities within the international Accor network. Great staff discounts on Accor hotel stays worldwide. 30% F&B discounts within Accor worldwide. Free employee assistance programme. Refer a friend bonuses. Tenure recognition programme.