So, who are Microlise Group Plc? We are a leading transport technology business, with over 88% of UK food retailers and 56% of the UK's large transport fleets, with household names that we are proud to call our customers, such as; Woolworths, Coles, Metcash, Foodstuffs, Gilmours, MAN and JCB! We are now rapidly expanding in Australia and New Zealand, with a number of the largest food retailers already customers.We are looking for full time Telematics Technician (Field Based) to provide continued support to our growing customer base. You will ensure the Microlise product portfolio is fully integrated into the customer's assets; the installation, service and support of our product suite and peripherals with the Victoria, Melbourne region.Are you an experienced Telematics Technician / Engineer looking for a new opportunity and challenge? How about the opportunity to join a leading telematics company, who works with transport operators and vehicle manufacturers throughout the world?What will you be doing?Using test equipment to locate electrical and electronic malfunctionsDismantling and removing electrical and electronic assemblies and componentsInstalling electrical equipment and electronic components in motor vehiclesConnecting power-operated vehicle equipment and accessories to power supplyAdjusting engine control systems and timingTesting and replacing defective alternators, generators, voltage regulators and starter motorsRepairing and replacing faulty ignition and electrical wiringReplacing defective parts such as fuses, lamps and switchesTimely visits to customer sites to undertake the installation, service and support of Microlise productsCompleting survey visits and identifying suitable solutionsCompleting QA visits on Microlise products and peripherals in customer assetsResponsible for the upkeep and safety of your vehicle and all provided tools /equipmentProvide support to your peers and contractor resource where requiredEnsure administration is concise, accurate and professionalAdhere to all internal process and proceduresReport on statistical information when requiredWhat are we looking for?Demonstrable experience working as a Telematics Technician / EngineerIn-depth knowledge and understanding of telematics products; installation and services e.g. driver tablets, cameras, on-board diagnostics, GPS, etcFull Driving LicenceExperience of working to Service Level Agreements and Operational SchedulesUnderstanding of vehicle wiring diagrams and ability to interpret theseEvidence of strong customer service skills with a professional approachGood interpersonal and communication skills, with the ability to adjust style to relevant audiencesBe able to work autonomously, solve problems independently and adhere to agreed processesTake pride in what you do ensuring quality and accuracyValid Passport for travelWorking PatternThis is a full-time position working 40 hours per week. Our technicians work a Monday-Friday pattern, with occasional requirements for late or weekend work. Travel and staying away may be a possibility dependant on customer demand.Why Microlise?Proudly UK-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.Recruitment Process:For successful candidates, interviews will take place whilst the advert is still live, via telephone and video conferencing; so don't delay getting your application in!
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