Telecommunications Field Technician - ResidentialDate: 3 Oct 2024Location: Cremorne, VIC, AU, 3121Company: VentiaAbout The RoleReporting to the Field Supervisor, the position will be responsible for the day-to-day activities in the activation & assurance work in customer premises of the NBN network. The role is a Permanent Full-Time position and has openings in Melbourne, Victoria and Hobart, Tasmania.Seeking a self-motivated, safety-orientated, and autonomous Telecommunication Field Technician to work on our Telecommunications (NBN) contracts with experience working on customer premises.The successful candidate will require aerial, copper, and fibre accredited skills to perform assurance & installation activities in customer premises, as well as testing and fault diagnostics in the NBN Network.You will also become a mentor within our traineeship program supporting the development of new technicians into the Telecommunications industry.What you'll be doingWork closely with the operations team to ensure contractual KPI's are achievedLiaise with the field supervisor to ensure all issues are resolved in a timely mannerInstall aerial fibre and copper within the power corridorThe installation & activation of NBN in the customer premisesTest and diagnose basic faults within the NBN NetworkWorking at various sites to meet client expectationsSite AuditingAbout YouTo ensure success in this role, you will possess extensive experience working on NBN technologies at customer premises and strong stakeholder engagement skills. You will also possess the following:Experience working in the telecommunications industry and hold a Certificate III in Telecommunications or similarThorough understanding of FTTN & FTTPFirst class customer experience in delivering exceptional customer serviceNBN EnableStrong knowledge of cabling at customer premisesTest and diagnose basic faults within the NBN NetworkAerial accredited to Install aerial fibre and copperObtain a high-level quality of work with no defectsComply with the company's productivity, safety, and quality standardsIdentify potential hazardous situations and take corrective actions accordingly and nurture a work environment where OHS & E issues are dealt with proactivelyPart of the contractual requirements, the successful applicant will need to complete an in-clinic full functional medical along with an Australian Federal Police Check.DiversityVentia is enriched by the diverse experiences, talents, and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, Maori and Pasifika people, LGTBQI+, Women, Veterans and spouses, and people with disabilities.What We Offer YouNot only do we offer a competitive salary and career growth, we have also partnered with some reputable organisations to be able to offer discounts on Health Insurance, Banking (new home loans, credit cards, everyday bank accounts), flights & accommodation, car hire, car leasing, and much more.How to applySelect "Apply Now" to submit your applicationPosition Reference Number: 159464#J-18808-Ljbffr