Telecaller / Inside Sales Executive

Details of the offer

We are looking to hire an experienced, customer-oriented inside sales executive to utilize inbound and outbound telephone calls to achieve sales targets.
The inside sales executive's responsibilities include cross-selling or up-selling our products and services where possible, receiving incoming telephone calls, assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
You should be persuasive and able to work in a high-pressure environment.
Telesales executives should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.
Responsibilities:Contact potential customers via phone to promote and sell our products or servicesDoing a demonstration of the product.Deliver scripted sales pitches to customers and answer their questions about products or servicesExplain the features, advantages, and benefits of our products or services to customersMaintain a database of customer information and sales activitiesFollow up with customers to ensure their satisfaction with our products or servicesHandle customer complaints or objections in a professional and courteous mannerAttend training sessions to improve knowledge and performanceWork closely with the sales team to identify opportunities to upsell or cross-sell products or servicesCollaborate with other departments to ensure a smooth and efficient sales processReport daily, weekly, and monthly sales activities to the sales managerRequirements:Proven experience as a telesales executive or similar sales/customer service roleExcellent communication skills, both verbal and writtenStrong persuasion and negotiation skillsAbility to work in a fast-paced environment and meet sales targetsStrong organizational and time management skillsAbility to work well in a team environmentProficient in using computer software such as MS Office, CRM software, etc.High school diploma or equivalent; Bachelor's degree in business administration or a related field is a plus.Experience: 0 Months-2 years
Salary Offered: 6,000-15,000 (monthly)
Job Location: Lucknow
No.
of Openings: 10
Walk In:2023-01-09
Job Function:Operations/Customer Service/Telecalling/Backend
Specialization:Any Process - International BPO Type
Industry:Technology (IT, Telecom, Dot Com etc) (Other Technology Services)
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