Technician - Technology & Entertainment

Details of the offer

Apply now Job no: 564769
Work type: Part Time
Location: Mt Pleasant
Categories: Sales

Part Time Position
· Guaranteed base earnings + attractive commission
· Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Mackay Technology & Entertainment Team is seeking a passionate, customer service focused Technician to join them in delivering Great Service, Always! to their customers.
As a Technician, you have an understanding of PCs, software, and related peripherals to find the best outcome for our customers.
To be successful you must:
· Have a passion for retail
· Be a highly motivated and results-driven person with outstanding customer service and communication skills
· Enjoy working in a team environment
What we require:
· Experience in (or ability to work in) a customer-focused, successful retail business
· A high level of Technology and Entertainment product knowledge to support customer queries
· Technical knowledge of related peripherals such as digital cameras, printers, networking, and software programs
· Knowledge of Apple products is highly desirable
· Ability to service your customers while managing work tasks around their needs
· Going above and beyond to provide exceptional customer-focused problem solving
· Experience in resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
· Passion to exceed individual and store sales targets
· Flexibility across retail trading hours including weekends, public holidays, and late-night trades
What we offer:
· Generous staff discounts
· Fantastic incentive-based promotions
· Harvey Norman is a strong advocate of career progression with a wide support network for professional development
· An environment where good performance is recognised and rewarded
· A flexible and positive work environment
If this role exhilarates your passion for a new opportunity then please submit your application for consideration.
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Nominal Salary: To be agreed

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