Apply now Job no: 563855Work type: Full TimeLocation: WendoureeCategories: SalesFull Time PositionGuaranteed base earnings + attractive commissionPaths for career progression with a trusted national brandDiscover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.The Harvey Norman Ballarat Technology & Entertainment Team is seeking a passionate, customer service focused Technician to join them in delivering Great Service, Always! to their customers.As a Technician, you have an understanding of PCs, software, and related peripherals to find the best outcome for our customers.To be successful you must:Have a passion for retailBe a highly motivated and results-driven person with outstanding customer service and communication skillsEnjoy working in a team environmentWhat we require:Experience in (or ability to work in) a customer-focused, successful retail businessA high level of Technology and Entertainment product knowledge to support customer queriesTechnical knowledge of related peripherals such as digital cameras, printers, networking, and software programsKnowledge of Apple products is highly desirableAbility to service your customers while managing work tasks around their needsGoing above and beyond to provide exceptional customer-focused problem solvingExperience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate servicesPassion to exceed individual and store sales targetsFlexibility across retail trading hours including weekends, public holidays, and late-night tradesWhat we offer:Generous staff discountsFantastic incentive-based promotionsHarvey Norman is a strong advocate of career progression with a wide support network for professional developmentAn environment where good performance is recognised and rewardedA flexible and positive work environmentIf this role exhilarates your passion for a new opportunity then please submit your application for consideration.Advertised: 03 Oct 2024 AUS Eastern Standard Time#J-18808-Ljbffr