Technician

· Full Time Position· Guaranteed base earnings + attractive commission · Paths for career progression with a trusted national brandDiscover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.The Harvey Norman Ballarat Technology & Entertainment Team is seeking a passionate, customer service focused Technician to join them in delivering Great Service, Always!
to their customers.As a Technician, you have an understanding of PC's, softwares and related peripherals to find the best outcome for our customers.To be successful you must:·  Have a passion for retail·  Be highly motivated and results driven person with outstanding customer service and communication skills·  Enjoy working in a team environmentWhat we require:·  Experience in (or ability to work in) a customer focused, successful retail business·  A high level of Technology and Entertainment product knowledge to support customer queries·  Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs·  Knowledge of Apple products is highly desirable·  Ability to service your customers while managing work tasks around their needs·  Going above and beyond to provide exceptional customer focused problem solving·  Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services·  Passion to exceed individual and store sales targets·  Flexibility across retail trading hours including weekends, public holidays and late night tradesWhat we offer:·  Generous staff discounts·  Fantastic incentive based promotions·  Harvey Norman is a strong advocate of career progression with a wide support network for professional development·  An environment where good performance is recognised and rewarded·