Technician

· Part Time  Position · Guaranteed base earnings + attractive commission · Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman Mackay  Technology & Entertainment Team is seeking a passionate, customer service focused Technician to join them in delivering Great Service, Always! to their customers. As a Technician, you have an understanding of PC's, softwares and related peripherals to find the best outcome for our customers. To be successful you must: ·  Have a passion for retail ·  Be highly motivated and results driven person with outstanding customer service and communication skills ·  Enjoy working in a team environment What we require: ·  Experience in (or ability to work in) a customer focused, successful retail business ·  A high level of Technology and Entertainment product knowledge to support customer queries ·  Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs ·  Knowledge of Apple products is highly desirable ·  Ability to service your customers while managing work tasks around their needs ·  Going above and beyond to provide exceptional customer focused problem solving ·  Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services ·  Passion to exceed individual and store sales targets ·  Flexibility across retail trading hours including weekends, public holidays and late night trades What we offer: ·  Generous staff discounts ·  Fantastic incentive based promotions ·  Harvey Norman is a strong advocate of career progression with a wide support network for professional development ·  An environment where good performance is recognised and rewarded ·  A flexible and positive work environment If this role exhilarates your passion for a new opportunity then please submit your application for consideration.