Technician - Field Service

DESCRIPTION We are seeking a Field Service Technician to join our team based in Alice Springs .
This role will focus on the diagnoses and completes repairs to engines at our customer's site.
RESPONSIBILITIES In this role, you will make an impact in the following ways: Australian recognised Trade certificate?(heavy or light vehicle) Apprentice trained engine technician (preferred) Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Identifies additional service opportunities with customer.. Maintains service vehicle and tools for cleanliness and proper operation QUALIFICATIONS To be successful in this role you will need the following: Apprentice Trained Engine Technician (Preferred) Vocational diploma from relevant technical institution Locally valid driving permit This position may require licensing for compliance with export controls or sanctions regulations.
Significant field service work experience Expert level knowledge of and/or experience with engine products Customer service experience Experience providing technical advice and coaching to more junior technicians (preferred)