Technical Writing (Information & Communication Technology)
Full time
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
About the team
Payrix, part of our WorldPay for Platforms Business unit, is recognized as a global leader in financial technology, payments, and e-commerce. Our deep understanding of the payment ecosystem enables our teams to create integrated payment experiences that deliver improved customer loyalty, software utility, and value to our vertical SaaS partners.
What you'll own
As a Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and some technical aspects of the business. You will work closely with different departments to translate complex information into clear, concise, and structured documentation.
Create, organize, and maintain functional and technical documentation for different workflows and interdepartmental procedures. Collaborate with other departments and stakeholders to drive documentation discussion. Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences. Ensure consistency, accuracy, and completeness of documentation. Create and maintain templates and documentation standards to ensure consistency across projects and teams. Conduct regular reviews and updates of documentation based on changes. Work with cross-functional teams to ensure that all documentation aligns with the platform documentation. Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation. Assist in maintaining our Resource Centre Library, which documents all functions within our products/departments. Other related duties assigned as needed. What you bring
At least 1 year of experience as a Technical Writer or a related role. Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences. Experience with documentation tools such as Confluence, Jira, Excel, or similar platforms. Strong organizational and communication skills, with a keen attention to detail. Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines. Bachelor's degree in Technical Communication or a related field would be highly regarded but not required. Worldpay perks - what we'll bring for you
A competitive salary and benefits. Time to support charities and give back to your community. Parental leave policy. Global recognition platform. Virgin Pulse access. Global employee assistance program. Does this sound like you? Then you sound like a Worldpayer.
Apply now to write the next chapter in your career. We can't wait to hear from you.
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