Technical Training & Development ManagerThis role is scoped at a leadership level and focuses on developing training architecture, systems, processes, and training material to ensure alignment with relevant internal intellectual property, industry best practices, and the evolving needs of our organisation.
The role will engage with internal and external stakeholders to create, update, and ensure training content remains relevant and compliant with legislative requirements.
This position is central to ensuring that the organisation not only meets its current operational targets but is also well-positioned to respond to future challenges and opportunities.
Key ResponsibilitiesCommercial Acumen: Fostering an environment that promotes growth suggesting a focus on not just operational excellence but also on strategic investment in skills and capabilities that drive profitability.Manage Complexity: Balancing the interplay between people, processes, and systems emphasizes the need for a holistic approach to challenges, ensuring seamless customer and employee experiences and efficient business operations.Execution Excellence: The emphasis on disciplined execution, agility, and clear KPIs (Key Performance Indicators) underlines the importance of results-oriented leadership and the ability to adapt and refine strategies to meet targets effectively.Build Relationships: Build and manage strong business partnerships with key internal and external stakeholders.Engages our People & Drives Our Aspirations Culture: Highlighting the importance of a cohesive, motivated workforce that understands and contributes to the company's goals, underpinned by a culture of high performance and integrity.Business ResponsibilitiesDevelop training systems, processes, and reporting.Collaborate with subject matter experts and stakeholders to understand training needs and objectives.Update and revise training content to reflect the latest industry trends, regulations, and company policies.Develop engaging and interactive learning experiences that cater to various learning styles and preferences.Incorporate multimedia elements, such as videos, simulations, and interactive quizzes, to enhance learning outcomes.Manage version control and document updates to track changes and facilitate future revisions.Coordinate with internal teams to roll out updated training materials and provide necessary support and guidance.Ensure the ability to record delivered training within our MyLearning environment.What Experience You'll BringPrevious experience working with Dacebo - Learning Management System preferred.Proven experience in instructional design, education, curriculum development preferably in a corporate setting.Strong understanding of adult learning principles and instructional design methodologies.Excellent written and verbal communication skills, with the ability to convey complex concepts in a clear and concise manner.Detail-oriented with a keen eye for visual design and layout aesthetics.Ability to work independently as well as collaboratively in a fast-paced environment.Creative problem solver with a passion for continuous learning and self-improvement.Reporting/Analysis, Communication, and Negotiation Skills: These competencies underline the importance of data-driven decision-making, clear internal and external communication, and the ability to effectively negotiate and manage resources.The Benefits of Working at A&GBe rewarded: We recognise high performance and reward our people for their hard work through bonuses and other perks.Work flexibility: Options to work from home two days per week.Options for leave: We've got volunteer days, an additional paid 'ME' day, paid parental leave, and the opportunity to purchase additional leave.Grow with us: We've got learning and professional development opportunities to suit everyone.Give back: Our A&G Difference program allows you to change our community for the better through volunteering, fundraising, and donation opportunities.Take care of yourself: Your wellbeing is important to us, and our healthy mind and body hub, mental health support, and fitness discounts will help you be your best self.Celebrate the wins: We love sharing our successes and celebrating together with various on-site events throughout the year.Save money: Discounts on insurance products and partnerships with retailers for additional savings.About UsAuto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
We deliver a range of general insurance products including Car, Motorcycle, Home, Contents, Pet, and Travel products through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money, and Coles Insurance.
We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer!
If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
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