Technical Support Officer (Level 3)

Details of the offer

12 + 12 + 12 month contract - ASAP Start $125 - $145 per hour (inc-Super) NV2 Security Clearance required (TSPV desired) ACT onsite - Domestic & international travel Our client, a very large Federal Government Organisation responsible for foreign policy, relations & trade, is seeking the experience of a Technical Support Officer (Level 3) for a 12+12+12 month contract based in Canberra ACT.

Duties of the Technical Support Officer (Level 3) Provide technical support domestically including travel; some international travel opportunities may be required. Install and support IT, Network, and Communications systems. Review and maintain installation documentation of various ICT systems. Work under limited supervision individually or in a team environment. Engage with a variety of stakeholders at all levels. Demonstrate a strong willingness to learn and showcase sound lateral thinking to investigate and solve undocumented problems. Create and update Standard Operating Procedures. Skills and Experience Required To fulfill the responsibilities of the role, candidates will require formal qualifications or relevant industry experience in any of the following:

Complex ICT Systems. Desktop - capable of install/support of end-user compute software and hardware. Printers - capable of installation and troubleshooting hardware and software. UPS - understanding of Uninterruptible Power Supply function and installation/maintenance. Physical Network and Server infrastructure - base understanding and operability of network and server devices and distribution cabling. Active NV2 security clearance with PV desirable. Desirable Criteria Logical Network - working knowledge of network routing and switching, including core concepts such as DHCP, subnetting, VLANs - or the ability to acquire. Open Cabling Registration. Senior First Aid. White Card, Enter and work in confined spaces, Work safely at heights, asbestos awareness. Knowledge of government physical & electronic security requirements and processes. How to Apply Please forward your resume to Ben Cousins at Recruitment Hive by clicking the Apply button, or email your resume to ****** citing Job ID: BC10107. Alternatively, you may call Ben on (02) 6299 1006 (if you have an NV2 Security Clearance). Applications close 6/11/2024; however, Recruitment Hive welcomes late applicants to be considered for future releases.

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