Deliver high-quality technical support on UKG Pro Workforce Dimension Our Client They offer the opportunity to showcase your expertise in UKG Pro Workforce Dimensions, working on a high-profile platform within the organisation. Your superior communication skills and keen interest in information technology will be key to your success in this role. You'll have the chance to grow your career within Technical Support, working alongside a team of passionate specialists.
What you'll do: Troubleshoot, analyse, and solve complex customer issues utilising documentation, knowledge base, bug tracking system and senior team members' expertise.Make recommendations/provide solutions and options to enhancements required by the business.Analyse customer configurations and think 'outside the box' to resolve and/or find an appropriate alternate solution.Assist less experienced UKG consultants with complex technical issues.What you bring: At least 5 years of experience with UKG Pro Workforce dimensions.Expert level competency within technologies such as Java/XML, MS IIS, HTML.Familiarity with Oracle or SQL relational database management systems and SQL scripting.Operational statistical analytical ability using applications such as Splunk, Datadog, Excel, PowerBI etc.Excellent communications and interpersonal skills.What's next: Ready to take the next step in your career? Don't miss this exciting opportunity!
Apply today by clicking on the link!
Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Christina Tran on 02 8289 3127 for a confidential discussion.
About the job Contract Type: TEMPORARY
Specialism: Information Technology
Focus: IT Support & Systems Administration
Workplace Type: Hybrid
Experience Level: Mid Management
Location: Sydney
Salary: Negotiable
Job Reference: 2014830/001
Date posted: 24 October 2024
Consultant: Christina Tran
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