Details: The Technical Specialist, Operational Databases reports to the Lead Technical Specialist, Operational Databases and is responsible for installation and administration of the databases and operational database (ODB) environments that support the operation of the Digital Health Record.
The Technical Specialist also works with the broader technical team, Epic and third-party vendors to support environment set up and configuration, proactive monitoring, and maintenance.
The Technical Specialist, Operational Databases is responsible for:Creating and managing the databases and ODB environments that serve production, reporting, disaster recovery, training, and non-production needs of the Digital Health Record.Installing and maintaining the administrative and monitoring tools necessary for high levels of availability and performance of the system databases and underlying ODB environments for the Epic system.Monitoring database and ODB system performance and troubleshooting issues, including through developing and maintaining scripts to improve system management tasks.Assisting with planning and applying upgrades and updates to production and non-production databases and ODB environments in accordance with the ACT Health change and release management policies and processes.Under direction configuring and maintaining databases and ODB environment copies according to the environment strategy.Engaging in environment capacity planning exercises to ensure adequate system resources and a responsive Epic system.Collaborating with other Technical Specialists, Epic and other third-party providers to ensure proactive support and responsive issue resolution.Maintaining and testing processes related to business continuity.Responding to emergency and after-hours issues.Undertaking other duties appropriate to this level of classification that contribute to the Digital Health Record Program and Division.We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community.
We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
Eligibility/ Other Requirements: Highly DesirableUnix skills using the command-line prompt, including navigating directory structures and file manipulation.Database Administration skills and experience, including SQL Server.Knowledge of a command shell (Korn, POSIX or C), plus scripting languages and utilities such as awk, sed, and Perl.Understanding of operating system concepts such as user and group ownership and file permissions, file system/volume group configuration, etc.Working knowledge of virtualisation platforms, Windows and Unix operating systems.
DesirableExperience in the implementation of the Epic electronic health record.