Take the next step. Be part of something bigger at Suncorp.
Permanent role located in Sydney, Brisbane or Melbourne Be an integral part of a strong collaborative and supportive culture Utilise your expertise and credibility to maintain and build strong stakeholder relationships Enjoy a hybrid way of work in our modern CBD based office We're looking for a dynamic individual with a strong public liability claims background to design and deliver a consistent, best in class technical and coaching framework for the Injury Liability Claims team ensuring compliance with regulatory obligations, lifting technical capability and technical decision making. This role will enable our people to reach their full potential and provide technical leadership and development support to other technical staff within Commercial Claims.
Key Responsibilities include but not limited to:
Demonstrate tangible business value through the integration of learning, communication and capability delivery that aligns with the Commercial Claims business. This will include the design of all relevant frameworks for long-term effectiveness and sustainability. Work with key stakeholders to identify capability needs to support the delivery of current and future business plans including a strategic learning program that meets immediate needs of uplifting technical competency and decision making as well as longer term objective of high proficiency levels of complex claims management expertise. Leverage business intelligence and subject matter expert knowledge to inform deployment of the most appropriate learning resources at the most appropriate time to minimise disruption to the operation. Develop, coach and support Commercial Claims team members to enhance performance in conjunction with the National Manager to create a high performing and engaging team environment. Provide governance and oversight over the execution of training, development and mentoring programs and other key learning initiatives progressing Commercial Claims team members through the Commercial Claims Technical Career Path. Skills & Experience:
Minimum 3 years' experience in a similar role. Minimum 5 years' experience in claims management of public liability (injury) risk. Experience in coaching and people development. Insurance law firm associate/senior associate level lawyer - highly desirable. Experience working within a Commercial Claims operational environment - highly regarded. Culture:
Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance and corporate services. We promote a high-performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time. Suncorp has been awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for seven years in a row.
If this role sounds like the challenge you have been looking for please submit an application online today. For more information please contact
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.
Advertised: 30 Jul 2024 AUS Eastern Standard Time
Applications close: 13 Aug 2024 AUS Eastern Standard Time
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