At mycar, we're proud industry disruptors, driving innovation and sustainability. We're one of the largest employers in the automotive service and repair industry, with over 1500 team members and over 270 company-owned stores. Through our national footprint, our teams service local communities with passion and excitement, ensuring care beyond the car.At our core, we are a people-first organisation. We invest in our team through continual training and exposure to the latest industry technology including the transition to EV, driving safety, performance, and growth.Our vision is simple – to be a team of auto experts famous for customer care. Our team embodies our values of clarity, agility, commitment, quality, and care, ensuring they are the foundation of everything that we do.Ready to join the automotive industry leaders? Drive your career with mycar!Position OverviewAs one of our Technical Service Advisors, you will play a crucial role in driving and connecting service delivery and technical requests. You will help support the workshop function from a technical perspective and build long-lasting relationships with our customers by providing a high-quality, cost-effective service leaving them with an unforgettable mycar experience.Success ProfileStrong customer service with a focus on maintaining good relationshipsExcellent mechanical & tyre knowledge across a range of vehicles and brandsCertificate 3 in Light Vehicle AutomotiveA sound understanding of the workflow management of an automotive workshopExceptional communication skills both verbal and writtenProven experience in a similar high-paced roleAbility to work effectively within a close-knit team environmentStrong computer skills including Microsoft Suite of programsThrough our commitment to our people-first culture, we offer our mycar team a range of competitive benefits designed to make their life that little bit easier!Take advantage of not only a great culture but revel in our professional development programs designed to help continue to build and grow your career, wellness programs, and a huge range of discounts on the services we provide.Belonging at mycarAt mycar, we value the diverse backgrounds, experiences, and contributions that each person brings; what makes you unique makes us better!No two days are the same; we're dynamic and full of passionate teams challenging new ideas through collaboration.In order to grow one of the most recognised leaders in automotive, we need the most interesting and talented people. Are you one of them? If so, we want to talk to you!
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