As a Technical Sales Representative, the mission of this role is to develop strong customer relationships and trust by delivering technical support & solutions to achieve a greater market presence, product reputation, revenue and total market share.
Key Responsibilities of the role: Customer Management: Develop sales plan, identify and implement product opportunities in line with the company growth strategy.
Manage customer expectations and deliver timely customer service on issues.
Regular visits to adhere to customer needs and requirements.
Customer Support: Provide technical support and traiing to clients based on a strong understanding of available drilling methods, their correct application and limitations.
Coordinate and support customer trials of Epiroc/Fordia products.
Complete accurate and factual reports at completion of the trial for relevant key stakeholders.
Sales Targets: Meet sales targets, and ensure business profitability, in coopoeration with Product Managers.
Monitoring and review of performance to ensure targets are achieved.
Reporting & Forecasting: Monthly projections and reporting as required, effective forecasting of prduct to ensure appropriate stock levels are maintained and changes in requirements are communicated.
Programs: BPCS, Concur, MS Office and Salesforce, and additional adminsitrative duties as required.
Key Competencies: Keep commitment to customers Drive better customer satisfaction Achieve long term sustainable relationship with customers Demonstrate efficiency Adapt and respond to change Results Focus Analyse and use sound judgement Communicate effectively Build relationships Encourage collaboration Country and city description Perth, WA If you feel you have the skills and experience to take the next step in your career, please click 'Apply' now It all starts with people.
The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population.
To succeed, we need to speed up the shift towards more sustainable mining and construction industries.
We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.
All new thinkers are welcome.
We are looking for those who want to develop, grow, and dare to think new.
In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation.
We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working.
This is how we do business for a sustainable future.
Learn more at?www.epiroc.com