Make a difference as a Technical Property Claims Assessor. Join the largest general insurance group in Australia and New Zealand. Your Role This is a pivotal role to ensuring IAG delivers an industry-leading claims experience to both our customers and partner relationships. You'll be required to support customers with settlement and repair of complex or large loss domestic property claims, working closely with our External Partner Network to ensure damages are scoped and repaired in accordance with policy guidelines. This also includes mid-repair monitoring and review of finalized repairs and/or customer escalations. This is a permanent position, and we are looking for applicants who reside in or around Wollongong, servicing our customers in the South Coast region. About You Carpentry Trade Certificate or a qualification within the Building or Construction Industry desirable, along with relevant experience to match.Ability to adapt to corporate expectations, perform in a rigorous insurance environment, and manage responsibilities autonomously.Strong interpersonal and customer service skills.Negotiation, verbal and written communication, and influencing skills.Good computer and internet skills.Valid driver's licence. Applications close Tuesday 5 November 2024 23:59pm AEDT. ABOUT US IAG is the largest general insurance group in Australia and New Zealand. We're also a tech and research facility, a hub for climate change experts, and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament, and back them up in the community when life's moments hit hardest. You'll know our brands – NRMA Insurance, CGU, WFI, ROLLiN', AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions, and making insurance accessible. We celebrate unique viewpoints shaped by life experiences, cultures, and passions. We expand careers, genuinely connect with the community, lead with a powerful purpose, and celebrate what makes you individual. We're also guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience, and create meaningful change. We're passionate about social issues, walk the talk on sustainability, and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment, and creating inclusive environments. We're proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees. All this shows up in what we offer: Grow your financial future with 13% superannuation as standard.Access up to 50% off personal insurance, including home and motor insurance.Flexibility through a program called MyFlex - supporting you to live life to the full.Grow your career through dynamic secondments.Keep your skills current and accredited with the IAG Academy portal. We're ready for you. Apply today. Learn more about who IAG is here.
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