Technical Program Manager, Region ServicesJob ID: 2680663 | Amazon Web Services Australia Pty LtdAmazon Web Services (AWS) is seeking a Technical Program Manager (TPM) to join the Region Services organization and serve as a technical resource, leading the resolution of operational challenges in sensitive and mission-critical clouds. The TPM will drive large-scale global projects and initiatives, leading cross-functional teams focused on delivering new workflow features and tools that enhance productivity, open capacity at a faster rate, and secure devices to AWS standards. We are looking for a passionate, deeply technical, and results-oriented Technical Program Manager (TPM) to define and drive Region Services initiatives, with a proven track record of planning and delivering complex programs with a multi-year roadmap using Agile and incremental delivery methods.If you have a passion for implementing innovative cloud computing solutions and solving complex technical problems, we want to meet you. Your work will help take AWS into the future by innovating cloud computing solutions and fundamentally transforming the way national security and defense mission agencies partner with industry to meet mission requirements.This position requires that the candidate selected hold or be able to attain an Australian Government Security Vetting Agency clearance (https://www1.defence.gov.au/security/clearances).Key Job ResponsibilitiesMentor, train, and develop career progression for indirect reports and members of the organization (Technicians and Technical Program Managers).Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) perspective.Develop, improve, and share operational best practices across the region and with peers globally.A Day in the LifeGather business requirements, document functional and design specifications, define User Acceptance Criteria for testing software, and ensure systems capture applicable data.Contribute with cross-functional business and technical skills, assess and manage risks, measure and report on progress, and provide escalation management.Present to Sr. Leadership regularly, demonstrating the ability to synthesize problems and solutions into a simple and consumable manner.Be responsible for data collection, analytics, and dashboard creation to help others recognize the best path to improve the business.Expect to travel globally to manage and/or support initiatives of the teams you will support.About the TeamThe Region Services team redefines how AWS designs, builds, and operates AWS regions to enable new AWS Cloud Infrastructure and Services offerings to customers across every industry and size.Inclusive Team CultureAt AWS, we embrace our differences and are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences and have innovative benefit offerings.Work/Life BalanceWe value work-life balance and offer flexibility in working hours to encourage a healthy balance between work and personal lives.Mentorship & Career GrowthWe are dedicated to supporting new members and strive to assign projects that help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical program management experience working directly with software engineering teams.- 7+ years of experience working directly with engineering teams.- Experience in project management disciplines including scope, schedule, budget, quality, and risk management.PREFERRED QUALIFICATIONS- 5+ years of experience in project management disciplines including scope, schedule, budget, quality, and risk management.- Experience managing projects across cross-functional teams and coordinating release schedules.- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership.- PMP Certification.Acknowledgement of Country: In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE Statement: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Posted: July 30, 2024 (Updated about 14 hours ago)
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