We're Civica and we make software that helps deliver critical services for citizens all around the world.
From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day.
Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As a company, we're passionate about what we do and the citizens we help to serve.
If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you.
We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you will love this opportunity as Technical Product Manager at Civica The Technical Product Manager (Spydus) bears a significant responsibility for the tactical execution of the Spydus product strategy, working in close partnership with the Product Manager to ensure coherence with the long-term vision and market demands.
This position is integral to sustaining the continuity of our product-oriented operating model.
The Technical Product Manager for Spydus plays a vital role in bringing our product strategy to life, seamlessly aligning our strategic goals with daily development activities.
This position is dedicated to driving innovation in cutting-edge cloud-based, mobile, and AI-enhanced library management solutions.
This collaborative initiative is crucial for propelling us toward our goal of becoming the leading provider of library platforms in our target markets, all while remaining dedicated to delivering exceptional, customer-centric solutions.
You will work closely with the Product Manager to tackle trade-off decisions amidst competing priorities, resource constraints, and technical hurdles.
In this role, you'll engage with a wide array of stakeholders—including engineering, design, marketing, commercial, and customer success teams—to drive effective product development.
Additionally, you will harness data and metrics to guide product decisions, evaluate performance, and identify opportunities for improvement.
You'll get the chance to dive into exciting activities like managing the Product Backlog, overseeing Agile Process Management, enjoying Continuous Discovery, fostering collaboration with stakeholders, and helping to define and prioritize features.
If you wish to gain further insights into Civica's Library Management Software, please click on the link below.
Spydus Integrated Library Management System Software | Civica Requirements What you will have to be successful in this role This role requires a Technical Product Manager with strong analytical and collaborative skills to support our team in creating high-quality products that meet the needs of both existing and prospective customers, alongside effective problem-solving capabilities.
A thorough understanding of library operations and the functionalities of Spydus is crucial.
Proven experience with agile methodologies and product management principles is mandatory.
Outstanding communication and stakeholder management skills are essential.
The capacity to prioritize effectively to maximize the delivery of customer value is vital.
A solid technical foundation in cloud-based software solutions is anticipated.
Familiarity with artificial intelligence and machine learning applications pertinent to library management is a plus.
Ability to adapt flexibly to evolving market conditions, customer requirements, and business priorities.
Experience in leading geographically distributed teams.
Background in market research, competitive analysis, and market trend assessment.
Acquaintance with UX design principles and human-centered design methodologies.
We really do want you to bring your whole self to work.
There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch.
We'd love to have a chat and see if you could be a great fit. Benefits Why you'll love working with us.
We know that when our people are happy, they will work better and have greater work satisfaction.
Here's what you can expect: We're all different - and we love this about us.
We provide an inclusive,?safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best. Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job - Become part of something special Do you see yourself in this role?
If so, then we would love to hear from you.
We are an equal opportunity employer.
We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes.
We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it.
We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.