WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia.
At WesTrac, our primary focus is our people.
We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
The Technical Manager role is a remarkable opportunity to lead a dynamic team of experts dedicated to promptly resolving product issues, ensuring the utmost satisfaction of our valued customers, and fostering seamless communication between the dealership and Caterpillar.
In this pivotal position, you will have the chance to optimise existing processes and systems and support and nurture the professional growth of your team members.
You will proactively anticipate and address technical challenges, driving innovative solutions to enhance overall effectiveness and efficiency within WesTrac.
Location: South Guildford, WA
To be successful, the following is required: Qualifications in engineering or a trade certification related to heavy equipment repairExtensive dealership experience coupled with a proven track record in technical support rolesProven leadership capabilities with an aptitude for managing teams and driving change effectivelyExceptional communication skills, adept at cultivating productive relationships with various stakeholdersProficient problem-solving abilities, capable of influencing stakeholders and resolving complex issuesStrong analytical prowess, capable of translating data into actionable insightsExperience in project management, adept at aligning projects with organisational and customer needsSuperb organisational skills, adept at handling varying workloads and conflicting priorities to meet tight deadlinesFamiliarity with Equipment Management and CAT Technology is seen as highly advantageous, leveraging them to enhance customer outcomesWhat we offer: Paid parental leave, secondary carers leave, discounted health insurance, income protection insurance, salary sacrifice options, purchased leave, and novated leasing.Benefit from unrivalled training at our award-winning WesTrac Institute, along with development opportunities and internal career progression.Enjoy access to multiple gyms across Australia with Fitness Passport and our Employee Assistance Program (EAP).Positive work environment with personal and team recognition, plus Made for More rewards.Discount with BUPA and at over 400 retail, entertainment, and travel outlets, including Coles, Ampol, Petbarn, Virgin, JB Hi-Fi, Apple, and Crown.Opportunity to get a referral bonus up to $5000 as part of our Recommend & Spend program.If you are interested in taking your career to the next level with WesTrac, click the 'Apply' button today!
WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce.
We are an equal opportunity employer and encourage applications from female, Aboriginal, and Torres Strait Island candidates.
WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion, and equality.
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