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Technical Claims Specialist Apply locations: AUS - NSW - Parramatta
Time Type: Full time
Posted on: Posted Yesterday
End Date: November 17, 2024 (16 days left to apply)
Job Requisition ID: 330279
Primary Details 6-month Fixed Term Contract
Full-time role
The opportunity This strategic role will see you provide support and technical information to service teams, delivery of claims service, assist with auditing of claims files and reduce the number of claims.Provide advice, training and coaching to service teams on technical aspects of claims.Effective communication networks established with both internal and external stakeholders.Respond to client requests in accordance with service standards and negotiate settlements of claims within authority levels.Perform more complex activities which may be beyond the competency or skill of a Case Manager.Interpreting and actioning medical and financial reports and managing and instructing investigations and implementing findings in terms of the overall strategy.Maintain current knowledge of insurance guidelines and policy changes and modifications.Your story so far Must have experience in a similar role within the insurance industry.Knowledge and experience in Workers Compensation or CTP.Strong influencing skills & a passion for coaching and mentoring.Problem solving and analytical skills.Strong verbal and written communication skills.Relevant tertiary and/or industry qualifications.Working knowledge of the legal process and protocols (desirable).About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage.
We're an international insurer that's building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.
And our people will be at the center of our success.
We're proud to work together and encourage each other to enable resilience for our customers, our environment, our economies, and our communities.
With more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.
APPLY NOW and let's make it happen! Click APPLY to submit your application.
Successful applicants will need to complete work rights, police, and credit checks through our online provider as a condition of employment.
Skills: Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service, Empathy, Individual Resilience, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Personal Injury Claims, Problem Solving, Risk Management.
Application Close Date: 16/11/2024 11:59 PM
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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