About the Department
The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government's economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:
Growing innovative & competitive businesses, industries and regions
Investing in science and technology
Strengthening the resources sector.
The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in people's lives whilst contributing to improved outcomes for Australia and our people.
If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australia's future.
About the team
The Aurion System team is part of the Shared Services Hub within the Department of Industry, Science and Research (DISR) and delivers a high-quality service to our client agencies for payruns and Aurion system support.
This role will be filled depending on skills and experience.
Functions of the Role
Functions of the Aurion System Administrator or Technical Trainee may include:
Client Payruns
System Reporting
Manage and maintain system access
System maintenance
System changes and enhancements
Stakeholder engagement and vendor relationship management
Change management and audit compliance
Development of in-system automations
Business analysis and process improvements
Solution design for automation and standardisation implementations
Undertake testing of enhancements and products and support UAT activities
Tier 2 escalation support for complex issue resolution
Our ideal candidate
Personal characteristics of an Aurion System Administrator or Technical Trainee include:
An ability to contribute to change and process improvement
A demonstrated track record of working independently as well as part of a team
Excellent communication and customer service skills
Ability to manage competing and changing priorities
Actively supports productive working relationships
Research and analyse information and make recommendations based on evidence
Displays personal drive and integrity
Acts professionally at all times and operates within the boundaries of organisational processes and legal and public policy constraints
Operates as an effective representative of the work area in internal forums
Follows direction provided by Supervisor
Demonstrate leadership skills and behaviours expected at the relevant APS level as reflected in the Integrated Leadership System (ILS)
What you will do
Tasks that are undertaken by the Aurion System Administrator or Technical Trainee include but are not limited to:
Contribute and participate in the achievement of team outcomes
Contribute to improved business processes and service delivery
Develop and maintain documents and procedures
Work collaboratively with team members, clients and stakeholders to achieve common goals
Establish clear plans and timeframes for project implementation
Provide a high level of customer service to our client agencies and stakeholders
Contribute to a collaborative culture within the Division
Makes effective use of individual and team capabilities and negotiates responsibility for work outcomes
Contribute to business delivery activities including (but not limited to): BAU, Audit, Reporting, Development operations delivery, Capability and development, Strategy development, Client engagement, experience and communications
Contribute to business planning activities as required
Contribute and participate in developing and implementing the Aurion standardisation work plan
Provide improved business processes and service delivery through automation
Develop configurable, reusable solutions for our clients
Develop documentation for solutions provided for our clients, including solutions documentation, scoping documentation, blueprints of in-system automation undertake functional testing of solutions developed
Provide reliable, accurate and timely information to senior management
Provide training, mentoring and support to team members
Contribute to timely implementation of Aurion-related audit recommendations
Eligibility
To be eligible for employment in the APS and the department, candidates must be Australian Citizens. Positions require a Baseline security clearance and successful candidates will be required to obtain and maintain a clearance at this level.
Notes
A merit pool may be established and used to fill future vacancies within 18 months from the date the vacancy was first advertised in the Gazette. The department does currently offer flexible work opportunities for many roles. This vacancy is Canberra based, although flexible or remote work arrangements may be considered. Please reach out to the contact officer to discuss this further.
Application information
Your application must not contain any classified or sensitive information. This includes in your application responses, CV and any other documents. The selection panel may not consider applications containing classified information. Please provide a pitch explaining how your skills, knowledge and experience will be relevant to this role and why you are the best candidate for the position. Your pitch can contain no more than 750 words and should align to the key duties listed above.
Please complete your application online and provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format). Accessible application documentation is available in other formats on request. Please contact ****** or (02) 6276 1235 if you require assistance with your application.
Contact Information
For more information regarding this opportunity, please contact Skye Duffy on 02 6276 1273 or via email on ******
How to apply:
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