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Title: Team Member - PermanentLocation: Derrimut, Victoria, AU
About usAt Officeworks we make bigger things happen.
Our customers, our team, and our community are our heart and soul.
And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced.
Innovative.
Inspiring.
With close to 10,000 team members and a national footprint of more than 168 retail stores Australia wide – we're focused on delivering a wide range, low price, and great service.
We're about inspiring new ideas and thinking outside the box.
We're about kicking goals, having a laugh, and pushing each other.
We are about being rewarded and supported.
We're about teaching a customer something new and supporting the community.
We're about making a difference.
About the roleThe Officeworks VIC Customer Fulfilment Centre (CFC) is a leader in fulfilling e-Commerce orders in an ever-growing Omni-Channel retail business.
Our CFC at Derrimut has a high focus on maintaining and improving safety for the team, customer satisfaction, and driving our service culture whilst maintaining an ongoing focus and delivery on continuous improvement.
For this exciting Permanent Part-time role, we are seeking a confident and experienced team member with an understanding of our fulfilment and delivery operations in a CFC environment.
To qualify for a permanent TM role, you will need to have worked in an Officeworks CFC for a minimum of 6 months.
About youYou are a customer-focused individual who is passionate about service and customer experience.
Alongside this:
You enjoy being around people and working in a team.You like being busy in a fast-paced environment.You enjoy taking responsibility and delivering on your commitments.You take pride in delivering a great customer experience.You're flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers' needs.Our cultureIt's all in a day's work when you're part of the Officeworks community – where you're not defined by who you are, but what you can do.
We celebrate our teams' uniqueness by offering the below to the Officeworks family:
An inclusive, diverse, and supportive environment.Flexible working arrangements to best support your individual needs.A key focus on wellbeing and safety.Generous discounts at Officeworks, Bunnings, Kmart, Target, and Catch.Ongoing training and development opportunities to progress your career.Industry-leading Growing Families policy.At Officeworks, we operate best when our team represents the communities we serve.
We proudly commit to providing a safe and supportive work environment for everyone.
We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people with disabilities.
Interested in applying? As part of the recruitment process, you will be required to complete an online assessment comprising game-based assessments and video interview questions.
This will take approximately 20 minutes and will need to be completed within 48 hours of submitting your application.
Once you've completed it, you'll receive a personalised insight report which will tell you a little bit more about yourself.
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