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Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury.
Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
The Living Room is a contemporary, stylish and sophisticated lounge, serving all day dining menus.
Set to become one of Sydney's food and drink destinations for tourists and locals alike, The Living Room is searching for passionate individuals with an engaging personality.
We are currently recruiting for a professional Team Leader - The Living Room.
About the role Assists the Assistant Manager - The Living Room by ensuring that all policies and procedures are successfully executed.Provides exceptional guest service at all times and handles all guest and colleague inquiries and complaints in a courteous and efficient manner.Ensures that the food and beverage standards are implemented.Takes reservations, greets customers and presents them with menus and beverage lists.Provides guests with recommendations of beverages as well as dishes and wines to complement food in a friendly and professional manner.Takes orders and serves food and beverage in a professional manner.Provides table service such as opening bottles and pouring beverages, clearing tables by returning dishes and cutlery to the kitchen, removing empty bottles and used glasses from the table, and refilling/replacing glasses.Collects payments for sales and operates point of sales machines and cash register.Is a hands-on Team Leader and is present at all times in the Living Room, especially during busy periods.Nurtures and develops each team member, maximizing their effectiveness by developing their skills and abilities through appropriate training and coaching.QualificationsTo be considered for this role the candidate should possess the following: Proven fine dining restaurant experience and qualification in food and beverage service training, preferably diploma or certificate in Hospitality or Tourism management.Minimum 2 years experience in a similar role and environment.Current NSW RSA License.Well-rounded knowledge of wines and beverages, coffee making skills.Basic computer literacy skills particularly in the use of MS Office.Working at Park Hyatt Sydney will include: Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets.Access to complimentary and discounted Hyatt accommodation worldwide.Access to internationally recognized learning and development programs and opportunities.Access to an employee assistance program and paid family leave benefits.Being part of a diverse and inclusive team, passionate about their work.A career with Hyatt opens a world of opportunities.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing are at the core of what we do.
If you are looking for a fulfilling career, please apply now.
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