CAFE TEAM LEADERBeing a Team Leader in our Cafes is all about creating a rewarding work environment by given the opportunity to make a difference in someone's day, every day.Never a late night, you can finally have a career in hospitality with the work-life balance you were looking for! Because our business is growing, we can offer you job security and the opportunity to develop your career alongside us.If you're looking for a career in hospitality where you can make a difference by delivering phenomenal standards and store growth and are passionate about creating an exceptional workplace for all your team, this is the role for you!You will be responsible forMotivating, supporting, and developing your cafe team to deliver exceptional customer serviceSupporting your General Manager and deputising when neededCoaching your cafe team to smash weekly targetsStriving to always do better for your guestsKnowing your Cafe Menu - being prepared to check and challenge all food and drinkUpselling the delicious menu extras and driving your team to do the sameEncouraging your guests to provide their valued feedbackHelping your team to make sure your Cafe stays clean, safe and legally compliantYou will needTo be 18 years of age or olderSome practical work experience in Cafes, Fast Food, Restaurants, Pubs etc.Experience leading or coaching a small teamTo be warm and engaging both with your team and your customersTo have a positive attitude with a passion for customer serviceTo be someone who thrives in a branded business, with set menus, food specs, etc.The ability to coordinate multiple tasks in a fast-paced environmentTo be an excellent communicatorWhat's in it for youAlongside a fantastic work-life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren't limited to:Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at TescoRequest flexible working from day oneRetirement savings planLife AssuranceAccess to free wellbeing services with a range of resources to support your mind, body, and lifeAn exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the homeUniform provided and policies to support you for all of life's moments, big and smallHoliday starting at 28 days (Including Bank Holidays)Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.About usWith 311 Cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafes are a great place to work, with a genuine family feel - truly a Place to Get On.We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our Cafes, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide.Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you!We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.
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