Relationships Australia Queensland (RAQ) is a leading provider of relationship and family support services. We believe healthy relationships are essential for the well-being of children, families, and communities. We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion. Find out more about our values, benefits, and employee experience by watching this video!
About the role
RAQ are excited to announce that we are now accepting applications for a permanent full-time position as Local Service Manager (Team Leader), providing support across our Central Queensland venues. This role has the flexibility to operate from either our Mackay or Rockhampton venues. If you're a passionate clinical leader ready to make a significant impact in the lives of others, we want to hear from you!
We are seeking a dynamic team leader to oversee our front-line service delivery. In this crucial role, you will provide expert leadership and support to our clinical practitioners, ensuring the highest standards of care for our clients. You'll be responsible for case management, clinical decision-making, duty of care issues, and performance management, while also stepping in to provide operational support for our Regional Manager's when required.
About you
To be successful in this position, you have:
An undergraduate degree in Business, Psychology, Education, or Workplace Training & Assessment, with a preference for Project Management qualifications.Proven experience in workplace training, learning and development consultation, and instructional design, including the delivery of effective learning programs.Familiarity with Learning Management System (LMS) administration and a strong background in project management and organisational development.A deep understanding of adult learning principles and instructional design theories.Excellent communication skills to build strong relationships with stakeholders at all levels and produce high-quality written reports.Proficiency in e-learning authoring tools and strong data analysis capabilities.A proactive attitude and a commitment to continuous improvement to foster a culture of excellence within the organisation.We Can Offer You
The salary is being offered between $105,000.00 to $118,000.00 per annum, to be negotiated depending upon qualifications and experience, plus superannuation. We also offer our employees as follows:
A healthy work-life balance; We're proud of our supportive and flexible culture. In this role, you'll gain invaluable skills and experience that can help you build a solid foundation for your career, around a fantastic community.Additional annual leave over the Christmas period, annual leave loading and study leave.Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay.Paid parental leave and additional benefits such as medical insurance discounts.How to Apply
To apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking the Apply Now!
Please note that we will be reviewing applications as they're received, so we encourage you to submit your application now!
Applications close Sunday 6 January 2025
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