About UsRelationships Australia Queensland (RAQ) is a leading provider of relationship and family support services. We believe healthy relationships are essential for the well-being of children, families and communities. We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion. Find out more about our values, benefits and employee experience by watching this video!About the Role:We're accepting applications for the permanent part-time (45 hours per fortnight) Team Leader role, providing service across both our Eight Mile Plains and Robina venue.Under a portfolio of programs, you will provide leadership and support to clinical practitioners in the areas of:Complex case managementClinical decision makingDuty of careDiary managementPerformance managementThis position will also provide back-up operational support to Administration Officers/Family Information Officers in the resolution of issues pertaining to client service delivery and property.About You:To be successful in this position, you will possess as below:An undergraduate tertiary qualification in Social or Behavioural SciencesDemonstrated experience in driving excellence in service delivery and performanceDemonstrated experience in leadership and supporting teams through changeExperience in providing case management, consultation and support to clinical practitionersExperience managing a team including performance management, monitoring and reviewExperience in client service delivery including: Complex case management, assessment, intake and risk screening, case planning, case reviews, co-service delivery and critical incident responseKnowledge of current theory and practice relating to the provision of human servicesAbility to work some evenings if required to meet operational requirements of the roleWhat We Can Offer YouThe salary being offered is between $105,522.71 to $118,885.12 per annum pro rata for part time, to be negotiated depending upon qualifications and experience, plus superannuation.We also offer our employees as follows:Work-life balance and flexible working hoursAdditional leave over the Christmas period, annual leave loading and study leaveA supportive team environment and opportunity for professional developmentSalary packaging options available of up to $15,900, which will significantly increase the value of take-home payPaid parental leave and additional benefits such as medical insurance discountsHow To Apply:Applications can be submitted by clicking the Apply Now button.We will be reviewing applications as they're received, so we encourage you to submit your application before closer to advertisement.Applications close at 4pm on 20 December 2024
#J-18808-Ljbffr