About Johnson Control:Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure, and next-generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities.About this role:Due to continued growth within the region, we are looking for an experienced Senior Technician who is looking to build their career in the Fire industry. The position will entail Operations, Contracts, and Account Management.You will provide leadership to a team of Technicians, overseeing the day-to-day activities and customer relationship management.What you will do:Hands-on role, leading the field team to achieve operational KPIs.Drive operational excellence.Customer account management and business development.Support Service Team Manager with Asset management.Support Account Manager with monthly reporting and L&M forecasting.Approve time sheets, purchase orders, change orders, and credits.Compile work programs and review for accuracy, adequacy, and feasibility.Manage sub-contractors.Prepare quotes and review/approve technician quotes.People development – training and development of Technicians.What are we looking for:Degree or equivalent from a Technical/Trade School with relevant industry fire trade license and five (5) years related experience or equivalent combination of education and experience.People management experience.Proven management skills in achieving results, including financial, goal setting, planning, and review.Demonstrates strong technical subject matter expertise to foster credibility, loyalty, trust, and commitment.Customer orientation.Sound commercial and business acumen.Excellent negotiating skills with the objective of achieving WIN/WIN outcomes.Excellent initiative and interpersonal communications skills both in writing and verbally.If you are interested in this role, please click the apply button! If you would like to know further information about the role, please reach out to Priscilla at ******.
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