Team Leader - Desktop Home Assessments

Details of the offer

If you're a Home Assessment professional or experienced in trades/building/construction and looking to get off the tools, this may be the role for you.
Our client is the fastest growing major domestic insurer in Australia.
This multi award-winning company pride themselves on their work life balance and employee happiness.
They have a fantastic reputation and are associated with household names under their national umbrella.
We are currently seeking multiple candidates to be Assessing Team Leaders within their Home Claims team, who will be leading teams that are carrying out digital/virtual/in-person assessments of properties insured by our client to determine cause, coverage & repair of damages.
Your new role Reporting to the Building & Assessing Team Leader, the Assessing Team Leader is responsible for the end-to-end management of allocated claims.
You will establish the cause of damage as well as determining the scope and cost of repair to insured properties, whilst maintaining excellent customer service.
Lead –  manage direct reports to achieve great outcomes for internal & external stakeholders Coaching & improvement  - develop your team to excel in accuracy, compliance, project management, software usage & techniques Escalation point  - be the point of contact to resolve complex & escalated claims to support your team Performance management  – work with HR and your direct reports to regularly evaluate performance & collaboratively improve What you'll need to be successful Construction trade qualifications OR experience working in a similar position is essential Computer competence (skills testing may be required) Ability to thrive in fast paced high pressure environments and ambition to grow alongside the business Ability to prepare construction & damage repair quotes and estimations (training provided) Completion of a background check during the interview process and prove full working rights in Australia  Proven experience leading teams The perks Regular salary reviews Additional days of leave – you'll receive a paid 'ME' day and one paid volunteer leave day annually Option to purchase up to two additional weeks of leave per year Paid parental leave  Continuous development opportunities Insurance discounts & employee benefits High performance is rewarded ($$$) Celebrate success – regular social & community activities including annual celebrations, family fun days and events across each of the sites What you need to do now If you are interested in this new opportunity please  apply directly,  or for a confidential discussion please contact  Samuel Longfield  from  Fuse Recruitment  on  0403 811 377 .
At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients.
If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you!
If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!
Consultant ****** Reference number: BH-32163 Profession:Insurance & SuperannuationAssessment Insurance & SuperannuationClaims Insurance & SuperannuationOther Company: Fuse Recruitment Date posted: 18th Sep, 2024


Nominal Salary: To be agreed

Requirements

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