Primary DetailsTime Type: Full timeWorker Type: EmployeeNewly created rolePermanent, full timeAuckland based positionThe opportunityConnected Underwriting is a groundbreaking space, perfect for an insurance professional eager to expand their expertise at the intersection of underwriting and technology. As a Connected Team Leader, you will:Work closely with the Head of Digital Partnerships and Performance to lead system enhancements and ensure our processes remain efficient and customer focused.Oversee a team of Connected Underwriters and act as a Subject Matter Expert (SME), guiding them through complex cases while our automated systems manage more straightforward risks.Focus on problem-solving and innovative solutions that support brokers and customers alike.Your new roleYou'll gain exposure to cutting-edge technology and processes that are reshaping underwriting, providing a valuable perspective on the industry's future. Your primary focus will be:Leading a high-performance underwriting team.Influencing through action, you will use your problem-solving skills and growth mindset to better support our brokers and customers.Act as an escalation point and advocate for your team and connected ways of working, helping shape the connected strategy, to establish market leading response times, setting us up for success at scale.Implement enhancements that improve efficiency and customer satisfaction.About youYou are an experienced Insurance professional, whose underwriting skills are complemented by an eye for profitable growth through innovative solutions and enhancements.Exceptional decision-making and complex problem-solving skills, with a strategic mindset to deliver timely and effective solutions.Whilst People Management is preferred, we would be open to your experience in motivating, engaging, and developing others.Proven ability to drive innovation.Comfortable in establishing & using performance metrics to monitor sales channel & team performance.About QBEWe can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.And our people will be at the centre of our success. We're proud to work together and encourage each other to enable resilience for our customers, our environment, our economies, and our communities.With more than 11,000 people working across 27 countries, we're big enough to make a real impact but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.We believe this is our moment – what if it was yours too?Your career at QBE — let's make it happen!BenefitsWe offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:'Hybrid Working' – a mix of working from home and in the office to enhance your work/life balance.Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial, and legal advice.18 weeks' gender-equal flexible leave for all new parents, including paid super.The ability to maximise retirement savings through voluntary super contributions and company matching.Income protection, trauma insurance & Death and Total Permanent Disability insurance.Additional leave and support through QBE's Family Domestic Violence First Responder Network.Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners.Rewards & RecognitionWe value our employee's experience with us and are proud to have been recognised for the following awards:2021 LinkedIn Top Employer & HRD Employer of Choice.2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards.Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion.Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates.Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads).Family First accredited employer since 2021.Apply now!APPLY NOW and let's make it happen!If you're ready to bring your industry expertise, innovative thinking, and influencing skills to a high-impact role, apply today!Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at ******: Analytical Thinking, Communication, Critical Thinking, Customer Service, Customer Value Management, Decision Making, Financial Advising, Financial Products, Insurance Underwriting, Intentional collaboration, Managing performance, Negotiation, Portfolio Management, Risk Management, Stakeholder Management.Application Close Date: 27/11/2024 11:59 PMHow to Apply:To submit your application, click 'Apply' and follow the step-by-step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.#J-18808-Ljbffr