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"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
Park Hyatt Sydney is recruiting for a professionalTeam Leaderto join our Communication. Join us to redefine luxury.
The main duties and responsibilities for this role will include the following: Assists the Management Team in efficiently managing the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times Ensures that all Communication Center employees are familiar with the hotel's products and services, current promotions, policies and other important information. Assist to develop the skills and effectiveness of all Communication Center employees through the appropriate training, coaching, and/or mentoring. Responsible for facilitating efficient communications for both guests and employees both within the hotel and for external communications, Handles guest and employee enquiries in a courteous and efficient manner, Acts proficiently in all aspects of emergency procedures. Remains calm, alert, and efficient in the event of a major incident or problem at the hotel and maintains professional discretion. QualificationsTo be considered for this role the candidate should possess the following: Well developed Communication, Telephone and Customer Relations SkillsWell developed Computer Skills particularly in the use of MS Office, email, Opera and basic systems interfaceGood trainer, able to facilitate at all levelsComprehensive knowledge of business needs, financial reporting and productivity requirementsWorking at Park Hyatt Sydney will include: Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outletsAccess to complimentary and discounted Hyatt accommodation worldwideAccess to internationally recognised learning and development programs and opportunitiesAccess to an employee assistance program and paid family leave benefitsBeing part of a diverse and inclusive team, passionate about their workA career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces.
Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt atwww.hyatt.com
If you are looking for a fulfilling career, please apply now.
This is not your typical career opportunity. Our family is always growing. Want to be in the know?
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