Job Category: Administration and Office,Call Centre and Customer Service,Government, Defence & Emergency ABOUT USMoira Shire Council is an innovative and progressive local government organisation committed to serving the needs of communities across a large regional shire located on the Murray River almost 3 hours north of Melbourne. Extending from the iconic Barmah Forest along the Murray River our region includes four major towns - Cobram, Numurkah, Nathalia and Yarrawonga, one of Victoria's most popular holiday destinations.We are a team of diverse individuals who enjoy many lifestyle benefits of working for Moira Shire Council.Some of these benefits include:A family-friendly workplace that lives by our values of Respect, Integrity, Accountability, Honesty, and TeamworkAccess to annual flu shots.Annual skin checks.Opportunity to salary package.Opportunity for flexible work arrangements.Out of hours Social Club.Access Employee Assistance Program.Can and soft-plastic collection.The ability to make a tangible difference to your community.16 weeks paid parental leave for primary caregiver and 6 weeks for secondary carer.Moira Shire Council is an Equal Opportunity Employer offering flexible work arrangements for employees in a family-friendly work place.Moira promotes a workplace that actively seeks to include, welcome and value the contributions of all people and encourages people with a disability, Aboriginal Australians, young people and people from culturally diverse backgrounds to apply. Job Description Key Responsibilities and Functions ADMINISTRATION SUPPORT To provide personal assistance, administrative support and reception duties to the Manager Community Wellbeing and the Department. To coordinate report data collection and ensure they are submitted on time. Preparation and distribution of promotional / communication material. Support the Manager and other Officers to enable effective time management and prioritisation of workloads. Support the Department on the delivery of Council and Strategic Plan actions and objectives. Draft reports on behalf of the Manager Community Wellbeing. To provide an effective customer service and point of contact for all client and customer enquiries and receive, assess and initiate action on inquiries and requests. Assist in the management and maintenance of databases and records. Coordinate the Community Wellbeing Manager's Diary. Draft and respond to routine correspondence on behalf of Manager Community Wellbeing and undertake follow-up action on outstanding correspondence or reports. Prepare for, create agendas, attend and take minutes of meetings as required. Coordinate events as required. Assist in the education/training of staff in relation to Council processes and systems. Coordinate the Community Grants Program. TEAM LEADERSHIP Day to day planning and supervision of Community Wellbeing administration team. Supervise and monitor the work of direct reports. Coordination of administration support for the Department. Develop and review processes to ensure all administration activities are completed efficiently and effectively. Identify and monitor staff training and development needs. FINANCIAL Prepare and complete requisitions/purchase orders as required. Reconcile Credit Card, records and receipts for the Manager. Assist in the management of the Department budgets; monitor and report on budgets when needed. Considerations As part of community engagement and development activities, the incumbent may be required to work some evenings and weekends. To discuss this position please contact Hollie Barnes, Manager Community Wellbeing on: ****** or 0358 719 222 Relevant qualification in Office Administration and/or substantial experience in a previous Administration/ Reception role. Demonstrated strong customer service, problem solving and critical thinking skills. Demonstrated strong IT skills and high level knowledge of the Microsoft package including Word, Excel, Access and PowerPoint and ability to learn new systems. Demonstrated ability to produce accurate documents and service coordination with limited supervision. Familiarity with grants, budgeting and procurement processes. Desirable qualifications and experience Knowledge and understanding of the local government operating environment and the delivery of services. Previous experience in Local Government.
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