Team Coordinator (Operations Support)

Administrative Assistants (Administration & Office Support)We are looking for a Team Coordinator (Operations Support) to join our teamIf you are a customer service focused Administration Extraordinaire, we are looking for you!About the CompanyQuack Pest Control is a family-owned business in the Territory which has been operating in the Darwin Urban & rural areas since 1968. Specializing in General Pest Control, Termite Control, Pre-Construction installations, Renovation work, Replenishing existing Termite systems & Pre-purchase inspections.Quack ValuesTrustReliabilitySuperior Customer ServiceAbout the RoleWe require an experienced Team Coordinator (Operations Support) Full Time (or Part time for the right candidate) who has attention to detail & is customer focused. You will work closely with the Team Leader & technicians to ensure a seamless client experience.Your duties will include the below:Scheduling work orders through ServiceM8 while being responsible for the technicians' schedules & workflow.Sales/customer service via phone, email & in person.Maintaining all tasks through our scheduling system ServiceM8, our Reminder system Monday & maintaining efficiency reporting through Wink.Fleet maintenance – arranging & managing fleet servicing/repairs as required.Stock ordering.Assist the director on ad hoc duties as they arise.What we offerA family friendly team environment.Annual Bonus (based on performance).4 weeks of paid holidays per year with leave-loading. Additional 1 week of paid leave over Christmas shutdown.Above award wages & Overtime.Wage is based on current qualifications & experience.Key AttributesPunctualityReliabilityAbility to carry out & finalise all daily tasksWell presented.Reliable.Strong time management.Excellent sales & customer serviceServiceM8 or similar software experienceIf you share our same values & would like to become part of the Quack family, please submit your cover letter & resume to .#J-18808-Ljbffr