Tbwa Chiat/Day Inc | Senior Product Designer, Organizations

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.
About the role As a Senior Product Designer on our Organizations team, you will design a foundational framework that enables centralized management of users, groups, and settings across the GitLab experience. This pivotal initiative aims to simplify administration, enhance scalability, and improve the experience for large-scale organizations and their end users.
In this role, you will develop a deep understanding of the GitLab product to address complex challenges related to user access, settings administration, and inheritance to uncover opportunities for improvement. You'll play a key role in shaping a long-term vision for the Organizations experience, defining how it will evolve to meet the needs of users while aligning with GitLab's strategic goals. Additionally, you'll contribute to a migration strategy that ensures the transition is compelling and valuable as we iterate to reach the long-term vision.
This position provides an opportunity to work on a highly visible and impactful set of projects, collaborating closely with user researchers, engineers, and stakeholders across GitLab. You'll navigate the diverse needs of administrators and daily users, ensuring that your solutions serve both effectively. Success in this role will require excellent product knowledge, strategic thinking, and strong collaboration skills as you work with teams adapting their features to align with the new framework.
By joining this team, you'll play a critical role in shaping the future of GitLab while leaving a lasting mark on a product that impacts millions of users. This is also a chance to grow as a UX leader, contributing to the long-term scalability of GitLab and working alongside talented designers and cross-functional partners across the company.
Responsibilities You'll work alongside UX Researchers, Product Managers, and Engineers to develop a holistic design vision and strategy for the future Organizations experience. Communicate your vision and ideas through wireframes, prototypes, user flows, mockups, and high-fidelity visual designs. Guide feature teams impacted by the transition to the Organizations framework, helping them adapt their designs to align with the new model. Uncover opportunities to improve the experience around user access, settings, and inheritance. You'll undertake user research and usability testing to validate your thinking. (We've got an excellent team of UX Researchers who can offer guidance, as needed.) You'll contribute to our Design System, alongside the rest of the UX team and the GitLab community as a whole. What You'll Bring Must have demonstrated experience designing enterprise-grade software that suits large organizations well but are still easy to use and maintain. Familiarity with designing holistic, complete workflows, and larger design visions or North Star Vision Designs. Experience fostering collaboration across multiple product teams and stakeholders. Experience conducting your own research with a variety of methods, and strong decision-making skills for when to do research. Strong visual design skills with the ability to balance leveraging the design system and recognizing when a unique component is needed. About the team Product Design supports the teams at GitLab by becoming experts in our assigned Stage Group, educating ourselves about the entire product, and staying engaged with user and business goals. We partner closely with our stable counterparts in Product Management and Development. As Product Designers, we are the owners of design judgment. We start with understanding our user, their goals, and needs and extrapolating that into a problem to solve and then always consider what the best experience for the user would be.
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role's listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity.
California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range: $114,200 - $200,000 USD.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote; however, some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics.
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