Networks & Systems Administration (Information & Communication Technology)
Full time
At CyberCX, everyone works together to create cyber security for the world around us.
The work we do has a real impact, and you could be part of the team trusted to educate, protect, and defend organisations around the world.
The work we do matters
We protect and defend our customers and communities by providing the most comprehensive range of cyber security professional services in the region.
With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education.
If you're ready to work with teammates that get you, a leader that supports you and customers that need you, then you're ready for CyberCX.
With an unwavering focus on system health, performance and maintenance, our Managed Security Services team brings together a high level of expertise and professionalism while delivering and responding to critical incidents and service requests.
Day to Day responsibilities Investigate, troubleshoot, and resolve incidents and services requests for infrastructure and other related technologies (network, network security, etc.
)Maintain system health and performance through proactive maintenance and patching activities across infrastructurePerform configuration and administration of infrastructureContribute to processes and review their application to ensure that controls, policies, and procedures are operating effectivelyFollow and enforce ITIL aligned incident, request fulfilment, problem and change management process for changes required on customer's networkAbout you
ITIL Foundation qualifications and suitable vendor certifications preferredExperience working within an IT Services Provider or Mid-Large corporate enterprise environmentsGood analytical and problem-solving skills, able to leverage O/S, Compute, Storage, Virtualisation, Backup and Application knowledge, along with a broad array of tools, to solve complex problemsExperience as a Microsoft Wintel Systems EngineerExperience in managing and upgrading Windows Server Services, ie Active Directory, Group Policy, Exchange, M365, DNS, DHCP, File/Print, etc.Experience in building and deploying Microsoft systems in a virtualised environment.Experience in managing and maintaining Microsoft Server O/S, O/S Patching, application patching via MECM and WSUSExperience in managing and upgrading Hyper-Converged systems, ie Cisco UCS/HyperFlex and NetApp HCIExperience in managing and maintaining NetApp Data storage systemsExperience in managing and upgrading VMWare virtualisation systemsExperience in managing and upgrading Enterprise Backup systems, eg VeeamExperience with developing and maintaining PowerShell scripts Nice to haves Experience with Linux administration of RHEL, RHEL derivatives and/or Ubuntu/DebianExperience with Automation platforms such as Puppet, Ansible and/or TerraformExperience with Application allow listing platforms such as Airlock and/or AppLockerExperience with Email Security platforms such as Exchange Online Protection, MimecastExperience with Storage administration from Netapp and/or Dell/EMCHow you will make an impact Engage with customers to solve their most challenging cyber security problems, protect their future, and empower them to thrive in an uncertain world.Deliver high-quality outcomes for CyberCX customers ensuring customer needs are met.Great advantages for great people
A salary package that recognises your experience plus a range of advantages (just some of which are listed below – ask us for a benefits brochure).
Flexible working in a hybrid arrangement (a blend of office and WFH) with modern and comfortable workplaces that accommodate different working styles.All the usual leave entitlements plus additional paid leave options (including a day off for your birthday) and the chance to purchase extra leave each yearSalary packaging options (such as a novated car lease)Health & Wellbeing program including access to our employee assistance service, mental wellness leave, online CyberCX Wellbeing Centre and workplace mental health first aidersDiscounts on health insurance and gym membership plus savings on everyday groceries, electronics, technology, fuel, travel and morePersonalised development planning, extensive access to training, and membership to industry organisationsEmployee interest groups and communities including a comprehensive Women in Cyber programA comprehensive reward and recognition program – with a special thank you every year on your anniversary!Be yourself.
We embrace diverse perspectives, experiences, and backgrounds.
Please let us know if you require support or adjustments to assist with your recruitment experience.
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