Computer Troubleshooters - Bunbury is hiring a new Systems Engineer / IT Support Technician to support our growing client base. This role will be based in our Bunbury offices and is not a Hybrid role.
This role is available full-time as a Level 2 or 3 Systems Engineer. We are more interested in the personal and technical qualities than the experience level.
We pride ourselves on offering the best service and support in the business, and have an array of large and complex clients to support throughout many business verticals.
The job will involve consulting, quoting, implementing and supporting all general ICT enquiries from our varied contract client base. This will include becoming familiar with and managing software environments such as: Microsoft Server and Desktop operating systems, Microsoft 365 (Exchange, Entra ID, MFA, Office Applications, Sharepoint), Supporting applications, Medical Software (Best Practice), Cloud based VOIP, Managed security systems and many others. You will be reportable to the Managing Director, but encouraged to plan and execute your own day's work.
You will need to possess all of these personal aptitudes:
High level of intellect and diagnostic capabilities in both familiar and unfamiliar situationsCool and calm under pressureTeam player who communicates well and shares information with the team as needed for the best client resultsPersonable, reasonable and respectfulA responsible, reliable, mature and accomplished adultAbility to multitask and complete all assigned jobs without further promptingAbility to seek help where you need it to ensure the client gets the best outcomeHard worker that prides themselves on always getting the job done wellNatural initiative allowing you to resolve difficult situations with easeIdeally, you will have all of the following:
IT Qualification such as Diploma of Information Technology or CompTIAProven track record of high-level personal deliveryExtra-curricular qualification such as MCP, MCSE, CCNA etcAt least 2 years experience as a Support Technician or Systems Engineer in an MSP or equivalentCurrent Australian Drivers LicenseIf you have been looking for a fast-paced rewarding work environment that pays the above average salary you deserve, then this may be the job for you.
Please apply attaching your detailed Resume and a cover letter explaining why you are the right person for this job.
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