Systems And Reliability Engineer

About UsAll across the world, from the azure pools of Turkey and Oman to the travertine terraces of Yellowstone, our planet quietly pulls carbon dioxide from the air and turns it to stone. For eons, Earth has relied on this process to balance its carbon cycle. What if it could be harnessed? What if we could do it faster, in larger quantities, and at a low enough cost to make it an effective tool in the fight against climate change?At Heirloom, we are turning that into reality. We use the natural carbon capture properties of abundant minerals to pull CO2 from the air, and store it permanently underground. We come to work every day to slow climate change, and are united behind a single, common goal - to remove 1 billion tons of CO2 from the sky by 2035, and to not stop before we get there.We bring together the precise recipe of science, technology, know-how, and strategy necessary to make low cost, high quality carbon removal a reality. If we're successful, we will directly mitigate climate change, build a world we can proudly hand over to our children and grandchildren, and catalyze an industry that will rival the largest the world has ever seen. If you want to change the planet, come join us. Our Commitment to Diversity, Equity, and InclusionAs temperatures continue to rise, individuals from marginalized communities will face the harshest impacts of climate change. We believe wholeheartedly that building a diverse company is critical to Heirloom's success. To accomplish this, we've put recruiting, hiring and retaining individuals from underrepresented groups at the top of our priority list. We encourage you to apply if you identify as Black, Native Hawaiian or Pacific Islander, American Indian or Alaskan Native, Hispanic or Latino, LGBTQ+ – or with any other underrepresented group – even if you don't tick all the boxes in the description below.
About the Role:We're looking for a Systems and Reliability Engineer who will play a critical role in building and maintaining resilient infrastructure. You'll design and implement automated provisioning, testing and monitoring systems to ensure that our production and R&D software and controls systems are reliable and quick to deploy. In this way, your work will directly impact the software and controls teams' ability to respond to the changing needs of the company without sacrificing system reliability.
Key Responsibilities:You will be responsible for ensuring that our infrastructure—both physical and virtual—is always operating at peak performance. This includes developing tools for provisioning and managing systems, automating failure detection, and building frameworks to monitor critical system metrics like CPU, memory, and storage utilization.
A key part of your role will be establishing a repository of production runtime environments, including virtual PLCs, in order to streamline provisioning of software and controls systems.
You will design and implement high-availability infrastructure that eliminates single points of failure. This includes setting up monitoring and alerting systems (e.g., Datadog, PagerDuty) to proactively identify issues and minimize downtime. You'll also be responsible for establishing disaster recovery procedures, ensuring that failed hosts can be restored quickly with minimal manual intervention.
Finally, the automation tools that you develop will be utilized by the IT team to provision and maintain reliable networking infrastructure, ensuring that our systems are secure and in compliance with relevant regulations and company policies.
Success Criteria:Success will be measured by the repeatability of standard deployments, and the reliability of production systems. When incidents occur in production systems, the monitoring and alerting systems you've developed will provide timely and actionable information for on-call engineers to take quick action. Well-defined recovery procedures will enable the engineers to restore systems with minimal data loss and downtime.
We're looking for someone with strong experience in automation, system provisioning, and monitoring. You should be proficient in scripting (Python, Bash, etc.) and tools like Ansible and Terraform. You'll have experience provisioning and troubleshooting both on-prem and cloud infrastructure, and a strong understanding of network protocols, security practices, and disaster recovery.
You should enjoy solving complex problems, taking a proactive approach to system health, and collaborating with cross-functional teams. The ability to communicate clearly and effectively across teams will be key to your success in this role.
Our PrinciplesRadical Honesty means we are open, transparent, and inclusive in everything we do. We aren't scared to challenge each other, but bring clear motives and our best intentions when we do.
Persistent Optimism means we carry an infinite amount of optimistic energy with us on our journey, constantly chipping away at what may seem insurmountable.
Maximize our learning ratemeans we're always in discovery mode. Compounding knowledge is our key to victory - we continuously hone our crafts, seek the fastest paths to new learning, and are quick to absorb new knowledge.
Why you should join HeirloomWe are solving the engineering problem of our generation. Climate change is an existential threat, and we need as many of the world's motivated minds as possible to help. There is no greater challenge or opportunity than fighting climate change.
We have done this before. We're engineers, scientists, and concerned humans from a variety of backgrounds and experiences who are pooling our knowledge and skills to collectively build a more equitable, prosperous future for all.
We are a united, resilient, and optimistic bunch. We are all here for the same reason - to slow climate change. We recognize the magnitude of the challenge ahead of us, and believe we can solve it. We can see a hopeful future where we eventually reverse climate change. It won't be easy, but we won't quit.
We are backed by the best climate partners in the world. We're well funded by investors from Breakthrough Energy Ventures, Ahren Innovation Capital, Carbon Direct, Microsoft, Lowercarbon Capital, ARPA-e and the National Science Foundation. Our early customers include Stripe, Shopify, and Klarna, and we're building durable partnerships that enable us to tackle this decades-long problem.
Perks and BenefitsRobust health coverage. Excellent health, dental and vision insurance covered up to 100% by Heirloom. FSA option.
Generous parental leave. 16 weeks paid leave for all Heirloom employees, regardless of primary/secondary caregiver status.
Generous stock options. Flexible time off. Unlimited PTO for exempt (salaried) employees & 120 hours for full time non-exempt (hourly) employees.
401(k). Stay healthy. Monthly health and wellness reimbursement.
Learn on the job. Robust annual education and conference budget, including airfare and hotel costs.
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