Role Systems Analyst
Work location: Goldcoast, Queensland
Job Description We are seeking a skilled Technical Business Analyst to help our client implement their technology roadmap, integrating their IT services and enhancing the efficiency of the on-site staff. You will work closely with our offshore development team to identify and remove impediments, allowing them to focus on developing the future solutions.
This role is ideal for a dynamic contributor with experience in documentation management solutions and Microsoft products in a construction environment. You will play a crucial role in delivering the technology benefits to the business, focusing on maintaining, integrating and modernising systems.
5-7 years of experience is also preferred.
Responsibilities Develop and maintain comprehensive documentation for both users and Level 1 staff to maximise systems usage.Collaborate with the offshore BA and technical teams to gather and analyse business requirements, taking ownership for testing, stability, maintainability and identifying opportunities for improvement.Work with cross-functional teams to solve challenges, ensure seamless system integration and foster a culture of continuous improvement.Drive the integration and adoption of new solutions through project delivery, understanding best practices and delivering high-quality solutions.Integrate systems including Microsoft 365, Azure IdP, SCIM, and JIT to deliver a seamless user experience.Identify and troubleshoot issues, working with the 3rd level support teams.Provide technical support and training to staff.Interpret business requirements and develop modern, future-focused solutions.Ability to lead the technical mapping and solution of reporting and dashboards, ensuring alignment with business objectives and user needs.Ability to discover challenges, own and drive technical touchpoint conversations with technical teams, acting as the business process owner and ensuring logical connect between systems at a data and logical level.Understand and opine on technical design and architecture, ensuring alignment with business goals and scalability for future.Review and refine technical design from a process perspective ensuring business process is accounted for in the technical design.Requirements Degree in Computer Science, Information Technology, or related field.Excellent communication and collaboration abilities.Proven experience as a Technical Business Analyst or similar role in a construction environment.Strong proficiency in Microsoft 365 products.Excellent documentation skills with attention to detail.Experience in system integration and identity and access management.Strong analytical and problem-solving skills.Automation, scripting.Test planning and development.Preferred Qualifications Certification in SharePoint, SQL Server, Azure IAM or relevant technologies.Experience in application security and cloud native architecture.Experience with APIs.A deep understanding of cyber security practices.Experience with other Microsoft 365 services and tools.Familiarity with Agile methodologies.
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