Job Summary: The Systems Administrator provides specialist BAU and project delivery skills across a number of Trapeze's critical infrastructure platforms.
The role works across several areas of the business and supports both internal and customer platforms.
Job...
The Systems Administrator provides specialist BAU and project delivery skills across a number of Trapeze's critical infrastructure platforms.
The role works across several areas of the business and supports both internal and customer platforms.
Job Description:
Key Duties and Responsibilities
Reporting to the Team Leader – Systems Administration and working collaboratively as part of a cross-functional team, undertake the following high-level responsibilities in a professional manner:
System Administration
Undertake BAU administration tasks across the following platforms:
Server and storage infrastructure
AWS and Azure cloud
Windows Server and workstation
Windows imaging, updates and patching
Database administration
Backup and recovery
Networking, routing and switching
Security
Manage service desk tickets to ensure timely resolution of incidents, requests and problems.
Resolve issues in a timely manner and proactively take measures to prevent from reoccurring
Monitor platforms to ensure any issues are detected and resolved before they become customer-impacting
Identify opportunities for process, platform or technology improvement
Ensure documentation is updated in a timely manner
Project Delivery
Implementation of new internal and customer platforms
Work as part of cross-functional teams to ensure projects are delivered against time, cost and quality measures.
Assist with assessment of new technologies for suitability within the Trapeze environment
Desktop Support
Provide local IT support for Trapeze colleagues in Dubai as required
Take responsibility for managing IT procurement and IT inventory management for Dubai and Riyadh.
Other
Undertake any other reasonable tasks consistent with training and skill levels required for this position as requested.
Education and Experience
Relevant tertiary qualifications or an equivalent level of experience in a related role
5 years demonstrable experience in a System Administration role across complex enterprise architectures supporting hardware, virtualization, networking and cloud.
Understanding of database architectures and related infrastructure design to optimize performance and reliability.
Experience with migration of on-premise platforms to public cloud infrastructure.
Track record of successful infrastructure project delivery.
Personal Attributes
Solutions driven with a focus on delivering the right outcomes for the business
Effective communication and interpersonal skills in dealings with team members and other stakeholders.
An attention to detail and an aptitude to learn
Mature and professional approach to work with an ability to instill a high level of confidence with others
Excellent troubleshooting and problem solving skills within a multi-facetted environment.
A co-operative approach to "go the extra mile" to achieve results.
Ability to observe WH&S requirements associated with electrical equipment, datacenter environments, and server equipment handling
Travel/Other
The position may involve occasional travel between regions supported (Middle East, Australia, Africa).
The position will involve on-call roster rotation
Finding Freelancers is easy by searching our trusted network of top-rated Freelancers.
#J-18808-Ljbffr
