Opportunity for exciting career growth and development About Our Client Our Client is in the government sector providing housing assistance to its customers and is committed to forging a better future for all Australians. They are looking for someone that aligns to their core values and mission which will provide the highest quality to their workplace.
Job Description The Key responsibilities for this role include but are not restricted to:
Maintain, Improve & Administer various ICT business systems Maintain, Improve & Administer ICT infrastructure (storage/network/virtual/server) Maintain, Improve & Administer Cloud infrastructure and systems Resolve outages and incidents from identification, analysis, communication & remediation Work collaboratively across all parts of the business to understand, analyse and deliver ICT Operational aspects of business objectives supported by the ICT Operations team Tracking projects, problems, tasks and incidents from creation until completion following guidance in appropriate systems Provide support to the ICT support team; escalate to the Team Leader systems or ICT Operations manager as appropriate Maintain awareness of and follow policies & ICT Operational procedures Participate in team activities - regular catchups, planning, reviews, etc. Undertake other duties as reasonably required by the Team Leader systems or ICT Operations manager as necessary The Successful Applicant The successful candidate should be able to demonstrate the following:
5+ years' experience in an ICT Operations team technical (administrator or above) role in a corporate or MSP environment, maintaining business systems, infrastructure & cloud 3+ years' experience in delivering ICT projects - planning, implementing and maintaining Strong understanding & experience in networking, SAN (prefer netapp) & virtual (prefer VMWare) environments Experience in maintaining & supporting Windows & Active Directory, Linux, desktop, laptop & mobile platforms Strong understanding & experience in cloud environments (m365 Hybrid & Azure stack preferred) Broad understanding of typical corporate ICT operational environments in Australia, finance Sound critical thinking & problem solving skills, the ability to match and deliver ICT operational solutions to organizational goals independently or as part of a team Well developed written & verbal communication skills. The ability to present ICT solutions in a simple & concise manner and build & maintain documentation libraries for solution What's on Offer Competitive Salary + Superannuation Flexible working arrangements Career progression and development Exposure to new systems and technologies A highly collaborative and exciting work space The opportunity to join a large internal IT team #J-18808-Ljbffr
