About INX Software We exist to deliver deeply aware intelligent software, enabling organisations globally to protect people, become custodians of the planet and be responsible global citizens.
As a trusted leader of fully integrated environment, health and safety solutions we drive the creation of safer, smarter, and sustainable workplaces. Our cloud-based software and mobile-capable solutions are standard across high-risk and complex operations including mining, utilities, oil & gas and government sectors, with over 240 enterprise clients and up to 1 million licensed users to date.
A bit about the role We're looking for a Systems Administrator to join our Technology Operations team based in Perth on a permanent, full-time basis. Our Systems Administrator will provide support to devices, systems and applications within INX, as well as contributing to ongoing investment in security controls.
In this varied role, you will take ownership of tasks and will work alongside other members of the Technology Operations team to provide high-level service. You will participate in the implementation and monitoring of system performance and disaster recovery. You will also work closely with the Technology Operations team to provide assistance and resolve escalated issues and requests as required.
Responsibilities: Providing operational support for user-facing servers, networks and services.Resolving IT service tickets within agreed timeframes by following the relevant processes and ensuring all tickets are correctly documented.Working with the Security Operations and IT support team to implement, manage and support mobile device management capabilities and Identity Management processes.Participating in the automation of server patching and monitoring.Collaborating with Technology Operations team on lifecycle management to ensure that local IT assets are fully and effectively used during their effective life.Working on projects that deliver value to our internal stakeholders, external stakeholders and customers.We'd like you to have: Tertiary or industry qualification in Information Technology (or equivalent).Extensive PowerShell or similar scripting technology experience.Experience working in an IT environment in a similar role.Experience with firewalls, DNS, MDM, integrating SaaS apps and Cloud services such as AWS.An outstanding customer-oriented service management experience.Benefits: Flexible Work for Work-Life Harmony, including hybrid options, flexible hours, and compressed work weeks.Learning and development platforms to foster personal and professional growth.Comprehensive Employee Assistance Program providing confidential counselling and resources.Corporate gym discounts and luxury benefits like Corporate Lexus perks.Cashback discounts and exclusive deals through our Rewards platform.If this aligns with your aspirations, apply now with your resume. Your journey with INX awaits! Posted Date: 03 Sep 2024
Location: Perth, WA / Australia
#J-18808-Ljbffr
