Full time, continuing position Utilise your technical expertise to provide technical support for the day to day operations of the Identity and Access Management Services Base Salary $121,508 + 17% superannuation About the opportunity The Systems Administrator, Identity and Access Management provides technical support for the day to day operations of the Identity and Access Management Services to enable the University to provide seamless and secure access to systems.This technical support role covers security, maintenance and expert system administration to ensure the efficiency of ICT infrastructure software including identity management, directory services and provided SaaS solutions.The role contributes to the development and ongoing enhancement of systems through systems documentation and provides expert technical advice with a customer service focus.Your key responsibilities will be to: liaise with stakeholders to understand requirements, risks and set priorities and own resolution of incidents, service requests and problems understand client expectations and deliver outcomes to agreed targets and timeframes support and maintain the University's identity and access management software solutions, via software life cycles, adherence to ITIL-based operational support and delivery processes to provide high availability and usability of university systems perform the implementation of operating environments and activities related to the technical plan for the work area, ensuring effective conversion of design into operating processes develop and implement standard operating procedures to ensure application environments ore maintained, current, patched, available and secure.About you experience in undertaking installation and decommissioning activities, including supervision of external parties providing services demonstrated ability to contribute to building capability within the ICT technical stream ensuring effective knowledge sharing and coaching demonstrated experience in liaising with internal and external stakeholders to provide technical support strong technical proficiency in administration of identity and access management software and lifecycle management including Okta, IdentityNow and BeyondTrust demonstrated experience in liaising with internal and external stakeholders to provide technical support.To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.Sponsorship / work rights for Australia Please note: Visa sponsorship is not available for this position.For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the reasons for the position.Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University.Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements.If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.EEO statement At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive.We are committed to creating a University community which reflects the wider community that we serve.We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ.We welcome applications from candidates from all backgrounds.How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.Click on USYD Find Jobs and apply.For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Victoria Ford-Rogers, Recruitment Operations by email to ****** The University of Sydney The University reserves the right not to proceed with any appointment.Click to view the Position Description for this role.Applications Close Monday 01 July 2024 11:59 PM
