Systems AccountantJob no: 524322Brand: Product and TechnologyWork type: Full timeLocation: QueenslandCategories: Finance & StrategyHello, Hej, ??, Salut!Flight Centre Travel Group are looking for a Systems Accountant to join the team! In this role, the Systems Accountant will be accountable for the delivery of initiatives for finance systems, ensuring alignment with technology standards and policies, whilst supporting business strategic initiatives.A day in the life...Support the Finance Product Manager to inform strategic product roadmaps.Perform and/or monitor system administration tasks to ensure products align with policies, procedures and internal controls.Ensure all support queries are acknowledged, resolved, or followed up in a timely manner.Identify root causes of issues and correct product-related issues.Analyse support queries to identify trends and areas of improvement, driving the delivery of a continuous improvement culture in the services and systems provided.Develop ongoing knowledge articles for the supported applications.Document business requirements and process flows supporting product development.Work closely with customers across all levels of the organisation as well as other internal and external service providers.Develop test cases in alignment with overarching product test strategy.Execute tests and report test outcomes.Develop and release product release notes based on the impacted user group through a thorough understanding of current state processes.Develop support handover plans to assist transitioning from project delivery to business-as-usual state.Undertake training on nominated applications to develop user proficiency and knowledge of systems across business and support resolver groups.Provide timely, accurate, and tailored communication to business stakeholders and users that can be readily understood.Prioritise product backlog based on a strong understanding of business pain points and initiatives.Deliver projects with development plans to support both technology and business initiatives.Assist Product Managers in leading and supporting team initiatives.Who you are...2-3 years of hands-on experience in finance systems and/or exposure to product development of financial applications.Experience in documentation of business requirements, business processes, training documentation, and support artifacts.Exposure to QA and testing regimes.Knowledge of Agile practices.Proven project delivery experience with a solid understanding of the software delivery lifecycle.Experience in or interest in developing your leadership skills.Experience in ITIL with the delivery of support services to the business.Why Flight Centre?Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd.Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more.Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within.Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym.Mental Health: Support and Employee Assistance Program for staff and family.Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025).Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave.Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment.Irreverence. Ownership. EgalitarianismApplications close:
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