Computer System Officer Level 3 Temporary Full-Time up to 12 months Parramatta About us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW. About the roleWe have an opportunity for a System Support Administrator (Windows, M365, Virtualisation) to be part of our TIN - Systems Operations, Technology Command & Communication Services Command. The system support administrator provides technical support for the day-to-day operations of the organisations ICT systems This temporary opportunity on offer is for a customer-focused, and experienced System Support Administrator who will work as part of a team responsible for the operation, administration, and monitoring of the NSW Police Force physical and virtual Infrastructure. Your role collaborates with internal IT stakeholders within network security, storage, network operations, cyber security, and business application teams. You will be part of the Systems Administrator BAU team with experience in configuring, managing, monitoring, and supporting critical Infrastructure. Have experience with M365 products, virtualisation technologies, participate in backup and disaster recovery tests and document procedures. Participate in team rotated on call Roster for 24/7 Support. The successful candidate will operate with best practice, have a good understanding of networks and firewalls, good knowledge of Microsoft Operating Systems (Windows Server 2016+ and Windows 10+), virtualisation technology experience (vmware preferred), sound knowledge of DHCP, DNS, Active Directory, Azure AD, understanding of cloud and hybrid environments. You will have the willingness to learn and a passion for continuous improvement and skills uplift. Windows or vmWARE Certifications (preferred but not essential) For more information on this role (e.g. essential requirements, key accountabilities and capabilities required for the role), click here to view the role description. What we can offer youAt NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include: competitive salary; flexible work options; annual leave loading; corporate wellbeing programs including seminars and the Fitness Passport; free annual influenza vaccination; salary packaging options via superannuation contributions or a novated vehicle lease; convenient location for public transport and to shops etc; in-house gym facilities. How to ApplyApplications can only be submitted electronically via the I Work for NSW website.To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.Please address each of the following Target Questions (300 word limit per question) in the text boxes provided in the online application or attach as a separate document.Target Question 1:Outline your experience performing systems configuration, integration, monitoring, performance tuning and troubleshooting for a Physical or Virtual Environment. Please do not google or use ChatGPT when answering. Must be written with your own experience.Target Question 2: Give an example of a time when you had to work through a Production Server issue in a large organisation. Define what your role was in resolving the issue. Please do not google or use ChatGPT when answering. Must be written with your own experience.Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.If you require any further information about this opportunity, please contact the hiring manager Anna Bonanno via .To be eligible to apply for this role, you must meet one of the following statuses: an Australian Citizen; a permanent resident of Australia; or a New Zealand citizen. Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.Our commitment to Diversity:The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages.If you identify as a person with disability and require further information on the role or you require specific arrangements to participate in the recruitment process, please contact the HR Diversity Team by email at you identify as Aboriginal or Torres Strait Islander and would like assistance with your application, please contact the NSWPF Aboriginal Employment & Engagement team at recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.For more information on applying for roles with the NSW Police Force click hereThank you for your interest in this role. We look forward to receiving your application.