System Administrator - Permits and CRM Systems Location: Darwin Status: Full-time ongoing About the Role Are you ready to take the next step in your ICT career? The Northern Land Council (NLC) is seeking a highly motivated and talented System Administrator to join our team and take ownership of our Permits and CRM System. As the System Administrator, you will play a critical role in ensuring the smooth operation and optimisation of our Permits and CRM System, this will involve organising user groups to gather insights into business needs and system requirements, as well as overseeing security measures and user access for internal and external stakeholders. In this position, you'll be collaborating with cross-functional teams to investigate, analyse, and prioritise incidents and service requests, as well as managing the testing and implementation of all system changes and employing change management practices to ensure quality outcomes. What you will Bring A commitment to customer service excellence enabling you to build strong and effective stakeholder relationships. Skilled in applying standardised processes for efficient and effective resolution of incidents and change requests, ensuring quality outcomes. Cross-cultural, interpersonal and verbal communication skills. In addition to this, you will have: - Diploma of information technology, project management or a relevant qualification. Minimum of two (2) years' experience in system administration or a similar role. Current C Class Drivers Licence and the ability and willingness to undertake remote travel in a manual 4WD vehicle or light aircraft. For a full copy of the Position Description refer to the link provided below. What's in it for you? NLC offers competitive and attractive remuneration, work life balance and a unique opportunity to support our Aboriginal communities in the NLC Region. This position is classified under our Enterprise Agreement at ASO5 , with a commencing base salary of $71,279 per annum. In addition to base salary, you will receive: 14% superannuation ; District allowance starting at $2,539 per annum Upon completion of 12 months of service an Annual airfare with a net (in hand) value of $2,724; Generous leave entitlements such as 5 weeks annual leave, leaving loading, 18 days personal leave, and paid Christmas close down; Salary packaging benefits of up to $15,900 and additional Meal Entertainment and Holiday Accommodation benefits up to $2,650 per year. Please send us a copy of your CV and a cover letter outlining your skills and expertise along with a selection criteria statement informing that you meet the essential requirements of the role. If you have any further queries please contact Sochenda Phum on 0429 309 645. Applications Close: Tuesday 14th May 2024 About the NLC Cultural knowledge and lived experience are central to the work that we do here at NLC. The Northern Land Council (NLC) was established 50 years ago under the Aboriginal Land Rights (NT) Act in 1976, to assist Aboriginal people in the Top End of the NT to acquire and manage their traditional lands, waters and seas. We are committed to enhancing Aboriginal peoples social, political and economic participation by supporting their aspirations and amplifying their voices on a range of issues impacting on their lands, seas, culture and communities. #J-18808-Ljbffr
